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In August, I purchased some Aveda perfume from a US ebay seller, paying via paypal.

 

When I finally received it, many weeks later, it was clear that it was not Aveda; I wouldn't like to say what it was.

 

I contacted the seller, who agreed to refund the cost, on receipt of returned goods.

 

I filed a complaint with paypal,as I felt that dodgy perfume could be very dangerous if applied to the skin, plus, I wasn't happy about having to pay shipping costs to and from America for shoddy goods.

 

Paypal said I would be entitled to a refund of the cost of the goods (but not postage), once the seller confirmed re-delivery of the perfume.

 

I sent off the perfume.

 

In the meantime, the postal strike took hold, and then paypal said the case was closed, because a certain amount of time had lapsed.

 

The seller does not respond to emails (unsurprisingly), and I have had no refund from paypal or the seller, so have pid for the perfume and for sending it back!

 

The seller had positive feedback from buyers, so I assumed he was trustworthy; however, I assume that these were US buyers.

 

Ebay has advised me to contact the police, although the latter are not too interested in the case, given the relatively small amount of money involved (though it was not to me!) and the fact that the fraudulent selling took place halfway across the world.

 

Is there anything I can do???

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i would write to trading standards sadly you dont have the perfume but you should have the letters and e mails

hope this helps

patrickq1

http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

 

 

 

 

Advice & opinions given by patrickq1 are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional

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Hello and Welcome, Rosamund.

 

In the Blue area above your post, click on Search and put in Paypal, a number of threads will appear which may be of interest to you.

 

You should start your own thread in this Forum......

 

http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/

 

Hopefully, someone will help you out.

 

Regards.

 

Scott.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Agreed.

I will move it there.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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If you funded the paypal payment using your credit card, the simplest and easiest thing to do would be to contact your credit card company and ask them to do a chargeback.

 

Ebay were clamping down on people selling fake goods on the site so hopefully if you've reported the seller they may end up removed (if other people do the same)

All my posts are made without prejudice and may not be reused or reproduced without my express permission (or the permission of the forums owners)!

 

17/10/2006 Recieve claim against me from lloyds TSB for £312.82

18/10/06 S.A.R - (Subject Access Request) sent

03/02/07 Claim allocated to small claims. Hearing set for 15/05/07. Lloyds ordered to file statement setting out how they calculate their charges

15/05/07 Lloyds do not attend. Judgement ordered for £192 approx, £3 travel costs and removal of default notice

29/05/07 4pm Lloyds deadline for payment of CCJ expires. Warrant of execution ready to go

19/06/07 Letter from court stating Lloyds have made a cheque payment to court

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Unfortunately not just credit cards

All my posts are made without prejudice and may not be reused or reproduced without my express permission (or the permission of the forums owners)!

 

17/10/2006 Recieve claim against me from lloyds TSB for £312.82

18/10/06 S.A.R - (Subject Access Request) sent

03/02/07 Claim allocated to small claims. Hearing set for 15/05/07. Lloyds ordered to file statement setting out how they calculate their charges

15/05/07 Lloyds do not attend. Judgement ordered for £192 approx, £3 travel costs and removal of default notice

29/05/07 4pm Lloyds deadline for payment of CCJ expires. Warrant of execution ready to go

19/06/07 Letter from court stating Lloyds have made a cheque payment to court

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