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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claim Assistance?


Paul Martin
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Hi there everyone,

 

I'm after some advice please. I started a claim against Lloyds TSB back in June and then the OFT court case loomed and my claim with Lloyds was put on hold.

 

I did receive a gesture of goodwill payment for £750 from the bank which I accepted with the proviso of it being a partial settlement just like advised on this site etc.

 

Lately, I've started to receive charges once more from the bank and therefore I am keeping a running tally of my charges.

 

Is it worth pushing this forward once again with Lloyds? Has anyone had any joy with claims since the OFT court case started with the main high street banks?

 

I'd really like to get this claim rolling once again but I don't want to do it in vain.

 

Any help would be appreciated.

 

Thanks,

 

Paul

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When you say started a claim, I presume you actually filed your claim in court.

 

It is futile really to attempt anything until after the OFT test case if your case has been stayed.

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When you say started a claim, I presume you actually filed your claim in court.

 

It is futile really to attempt anything until after the OFT test case if your case has been stayed.

 

I didn't get as far as the the legal action, just letters to the bank and they said that all claims had been put on hold pending the action by the OFT so I naturally held off for the time being.

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Providing paying the court fee does not cause you any unnecessary hardship, then I would add up all your charges to date and file the claim at court. I presume this is a personal and not a business claim.

 

Be prepared for the matter to be stayed though.

 

This way interest can be claimed and you have less of a potential 6 year limitation problem. Further it should make you a priority payout after the test case - presuming of course the OFT are successful.

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