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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

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Would you buy from this website??? (www.buysamsung.co.uk)


kp278
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Buy Samsung - Home Page

 

because i just have. And now i'm a little concerned. It isnt a Samsung owned website- its owned by Status PLC, which is a UK IT company. Thats a good thing. But the checkout page is owned by someone else, a Silver Phoenix Solutions. They're a sole trader in the UK.

There are no terms or conditions on the website. Looking back over the website it has an air of dodginess. When I submitted my order it was very quick and I think its more a case of having taken my card details rather than having taken payment. I'm in two minds on whether or not to report my card lost. The "Status PLC UK company" is telling me it's legit, but I'm just not 100%. Plus I've only just got over the last fiasco of getting a replacement bank card (3 weeks). I dont want to go through it again.

 

What do you think?

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prob a franchise.

if you really are concerned.

use the contact us on samsung.co.uk and ask thim.

 

dx100uk

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi, that could take about 6 days to respond! you know what big co email responses are like. im beginning to think im just being over cautious, but it is the lack of t+c/ made to look like samsung website that worries me.

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Hi Kpmatthews,

put a link for this site in your post and someone will have a look.

have a look around the Samsung site and see if this other one is mentioned elsewhere.

it could well be a franchise, but better to be careful.

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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Having a quick glance at the site it appears to be in line with Distance Selling Reg's i.e. contact number and address however the required postage/returns policys do appear to be missing

 

The domain name is registered to the same address as shown on the site and appears to have been registered since 2005

Relevant dates:

Registered on: 24-Oct-2005

Renewal date: 24-Oct-2009

Last updated: 20-Oct-2007

 

I would say as long as your sure payment could be refunded by credit card company why not give them a go if they offer competive prices, l guess the main thing to look for is if they are offering items way to cheaply

 

EssexBas

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This does look like a franchise, and it is also a very well made, and well maintained website. Like others have said aswell they have provided a postal address that isnt a PO Box, they have given out contact numbers, fax numbers etc..The checkout section on the site is probably run by a different company, I have been looking into making e-shops and some companies offer a hosted solution whereby they host the checkout area, but the shop is on your own server. This could be what they have done with this site. it does look like a genuine site and not one being used for phishing.

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