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alone and helpless -v- RWC


robert191
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How do I handle this some advise and help please from anyone

 

Background, I left the UK to work abroad some 3 years ago, I am still here, I havent been able to get home to the UK in this time, today I recieved a call from my son to say he had recieved a letter from Robinson Way & Co stating they were calling to remove XXXX value of goods from his home for a debt against me with PayPal.

 

I have never used my sons address for anything, and never had any contact from this company or PayPal or anyone, I then found that ex wife, brothers, and all family members recieved same or simular.

 

My surname is unusual so I assume they sent same to everone.

 

What do I do, how do I respond?

 

Help please

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How have they actually worded the letter? RW&Co are not bailiffs so cannot remove goods. Even bailiffs require a court order to remove goods and this is only done under certain circumstances. Even then they are limited in what they can remove.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Ihave not seen the letter, for sure they have no court order, my son was histerical on the phone having been called by his wife who was understanderbly very worried and upset, being out of the country, I have recieved nothing. I dont have any debt with PayPal, so I am at a loss about this.

 

The company I am a part of in this country does have a PayPal account, but its not in dispute, is live and running. so I am at a loss, I certainly do not have one. I certainly dont owe them any money.

 

How do I respond to this, I need to get them away from my son etc, especially as my daughter in law has just had a baby.

 

He has given me the normal 0870 number, and a reference number, do I call them? do I give them my details here? I have read a lot on this site today, and all advise I see is say in writing only, how can I do that from here?

 

Any adivise would be welcomed

 

Rob

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Do not phone them, that will be pointless as they usually won't listen to you and just demand payment.

I then found that ex wife, brothers, and all family members recieved same or simular.

I would ask them to collectively make a complaint to Trading Standards.
I have read a lot on this site today, and all advise I see is say in writing only, how can I do that from here?

What country are you in. Normally you can reliably send letters by airmail or you could e-mail RW&Co. I believe their e-mail address is [email protected]

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Thanks Rory

 

I will compose an email now, I am in Romania, because I left the country, I do have difficulties with family members, so really cant contact them, and dont think they would help (hence the alone part).

 

I'll put the email on here maybe someone can say yes or no to it.

 

Thanks again

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I'll ask around and see if anyone has an actual e-mail address to a real person ar RW&Co rather than just their generic one.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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I propose to send the following email which is brief, but just asks for the details of the alleged debt

 

 

 

 

Rober

Reference: xxxxxxxx

I have been contacted by a number of people in the UK, who have received letters from you quoting the above reference number threatening to visit them to remove goods to the value of £1751.00 due as a debt to PayPal.

None of the recipients of the letter have my name, and I am not resident at any of the addresses that you have sent these letters too. Furthermore I am unaware of any debt that I have with PayPal.

Please supply details of the alleged debt, copy of letters sent by return email in order that I can look into the matter and get back to you.

Robe

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Good e-mail, however, I would put in big bold letters 'I DO NOT ACKNOWLEDGE ANY DEBT TO YOU OR YOUR CLIENTS' Robinson way are a bunch of happless, lying, cheats and they will try every trick in the book to make to think you owe money..

 

Manchester Trading Standards have a huge file on this company, they helped me sort out my complaint with them.

 

Good Luck

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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I managed to get the e-mail address of their Compliance and Complaints Manager, it's [email protected]

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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If you are going to e-mail her Robert191, you may wish to invest in a Consumer Action Group e-mail address, to add to the fact you are not going to take any nonsense over this matter and it will also protect your own e-mail address too.

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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