Intrum Justicia on Watchdog now

[seabro]

Intrum Justicia are on Watchdog now!

[tiglet]

Missed it - what did it say?

[The GodMother]

It was about them demanding money from britiannia customers that had paid there bill.

 

There was even one guy that had proof he has paid his bill and they did not accept it from him till watchdog got involved.

[The GodMother]

here is the link

 

BBC - Consumer - TV and radio -

[NailPost]

Their attitude is the same as all the debt collecting industry - we're right, you're wrong, now pay up. They just don't understand there is a possibility they may be wrong and that the only way round it is to say sorry. Should it not be time that all debt collectors get told to sort thmselves out or face having to pay out compensation to the people they make false accusations against. That'll spoil a few Christmas parties!

[The GodMother]

That is a good idea and would be on that i can see happening as they would never admit they are wrong. I cant see pll actually getting the compensation either as all DCA will just take it off the bill then sunndenly charges would creep on and the compensation would not be existent.

[make them aktiv runners]

Long before companies go into administration, staff get disheartened and records are not updated correctly. In comes the DCA and without checking facts (trusts a computer printout no doubt) issues letters to all and sundry. Some will unwittingly pay twice, some do owe and others are sure of their facts and tackle the DCA head on.

[sytra]

Intrum's response to Watchdog

 

Credit Today online

 

Sytra

[The GodMother]

ok so if this is rite why did IJ not comment on this when they were given the opertunity and why had one customer been told that the matter was now being investigated on the wednesday?

[B3rty]

Just had alook at credit Today forum ..makes for good reading and just thought i would share this little gem from the data and CRAs thread

 

I guess it would depend on how the deed of assignment was worded Steve. Mind you, some of these assignments have been pretty dodgy anyway. If I owned a debt purchasing company, I'd be a little miffed at some of the nonsense that finds its way into the portfolios. Totally unenforcable debts, statute barred debts, debts made up of unlawful credit card charges. The list goes on.

[The GodMother]

Well we all no what its like with a lot of these companys. Wanting money without considering the facts.

 

I would say tho the only dealing i have had with IJ was not to bad. When l told them the account was in dispute they sent me a large pre paid envelope so l could sen all the details off. They have not contacted me since and that will be 2 years in January.

[Fuzzgin]

I think they work on the following principle...

 

1. The DCA is always right

2. If the DCA is wrong, refer to rule 1.