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Furniture Order


bunnios
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Hi,

 

I ordered a fitted wardrobe from Hammonds on 16th October with the understanding that they would debit me for it at some point of my choosing in November. Hammonds debited my account on the first of November without my authorisation. This was however a purely verbal agreement.

 

Now they tell me that I am unable to cancel this order despite this breach of trust and their debiting me prematurely incurring bank charges.

 

Anyone know if I have a right to cancel under these circumstances?

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