How long do I wait for agreeement after CCA request?

[ae123]

I sent a CCA letter on June 30th to DLC and recieved a letter dated July 11 from them indicting that they are still awaiting a copy of my original agreement from Egg and that they will forward it when it becomes available or if they are unable to provide it, they will supply me with a 'true copy' that will comply with Section 78 of the CCA 1974.

 

They said they would update me within 21 days. They have sent me a few of these letters now, but none yet for November. No agreement, no true copy...

 

What do I do? Just keep waiting? What if the letters stop?

 

Thanks.

[shane5408]

hiya,

 

If they haven't complied with 12 working days of receiving the CCA request they enter a default situation and are unable to enforce the debt, at this stage you are within your rights to withold payments.

 

After a further 30 days they then committ a summary criminal offence, at which stage you should report them to TRading standards,.

 

kind regards,

shane

[ae123]

SO if the letters continue to come every 21 days ( I already think it has oassed 21 days since the last) then do nothing, but if there is a 30 day gap, report them?

[shane5408]

Hiya,

 

if you sent the CCa request on June 30th they have gone way passed the timeline, you need to report them to your local trading standards for non compliance.

[Curlyben]

Just a slight adjustment there Shane.

You report them to TS once they have passed the 12+month AND demand payment without the agreement.

If all they are sending is an update saying your account is on hold, then simply ignore them.

[shane5408]

Just a slight adjustment there Shane.

You report them to TS once they have passed the 12+month AND demand payment without the agreement.

If all they are sending is an update saying your account is on hold, then simply ignore them.

 

Hi CB,

 

I guess it just comes down to personal preference at the end of the day. Personally, I think once they have passed the 30 day deadline and commit the summary offence regardless of whether they are demanding payment or not I would report them to Trading Standards, we shoudln't give them any leniency in the matter and they should be held fully accountable for the offence (even though TS won't bl**dy prosecute fully:mad: )

 

Just my opinion though:)

 

kind regards,

shane

[MilkTrayMan]

Hi CB,

 

I guess it just comes down to personal preference at the end of the day. Personally, I think once they have passed the 30 day deadline and commit the summary offence regardless of whether they are demanding payment or not I would report them to Trading Standards, we shoudln't give them any leniency in the matter and they should be held fully accountable for the offence (even though TS won't bl**dy prosecute fully:mad: )

 

Just my opinion though:)

 

kind regards,

shane

My sentiments also shane5408...

However, it would be more factually correct if instead of 30 Days, U actually stated One Calendar Month...

FWIW...The DCA etc can face a Level 4 Fine if they are actually prosecuted.

[Allwood]

What are the chances of them being prosecuted. does anyone know if there has ever been any prosecution regarding this offense?? And if there has been what was the fine, I expect a slap on the wrist for this serious offense, which is tantamount to fraud, blackmail and threatening behavior??