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capquest help!!!!

bounty hunter

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Firstly thanks to all on forum ffor some great advice.......Ok after paying over and above to Capquest decided to cca them. I sent letter October 10th and promptly got reply back to say they were putting the account on hold for 28 days. Havent heard anything from them at all and then low and behold this week another phone call to seek further payment...explained im waiting for cca to which they replied they have sent it to me!!!!!!(like i really believed her) Yesterday had another letter identical to last to say they are putting the account on hold or 28 days...feel like im going round in circles...what should i do next??? Thanks in anticipation for your reply

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