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NatWest CC default problems!?


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Hi all,

I really need your help in resolving an issue I have with NatWest Card Services.

Few years ago while I was still studying I had a student CC with NatWest. Being really silly at the time I ended up with a default against the account and NatWest terminated the facility. I then settled in full couple of months after and default is reflecting satisfied status since....

Then in April this year I decided to reclaim all the charges applied to the account and received a difference between the original charge and £12 which I did accept as didn’t want to go all the way to court. Having no time to do enough research i never knew that I could ask for the default to be removed as part of the settlement.

Now few weeks ago I sent them a letter asking nicely if they would be willing to remove the default giving them all the usual reasons... was a student, paid in full shortly after, they refunded charges ect.

I had a response today, saying they are not prepared to remove it! Is there anything at all I can do as this default is causing me so many problems as i am trying to get a good deal on a mortgage!? :???:

I would very much appreciate any help

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Hi boki, welcome on board :)


As you've already found out, it's quite difficult to request removal of a default if the request wasn't included in the original charges.


Before I respond fully though, can I just ask if you accepted the settlement on your credit card charges as 'full and final settlement'? x

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