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Can i cancel my bt broadband


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i took out a contract with orange whic entitles me to take up free broadband with them which will save me money as im currently paying bt-i just rang them to ask when i started my phone and broadband and she said i took it out on 11th april 07 i said can i get a mac code as i require it for orange she said you can but you'll be billed up until 11th october 08 so theres no point in cancelling it but can they do that - i never signed their contract agreement nor did i return it to them????????????????

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I'm not certain of the position, here, but I would have thought that as BT have supplied the service and you have been paying for the service, you have agreed to the terms of the contract. Therefore a contract exists.

Remember, a contract does not HAVE to be on paper....you can easily have a verbal contract.

 

For example, a shop has goods on display with a price attached. The shopkeeper is offering the goods. You offer to buy the goods at the price advertised. The shopkeeper agrees to the transaction. A verbal contract now exists between you.

 

As harsh as it may seem, contracts are legally binding on both parties, not only written but verbal as well.

I think that you may have to put up with it until the contract finishes, unless you can persuade BT to release you from it.

 

IMHO.

 

Regards, Rooster.

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Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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Possibly not.

Only thing I can suggest is sending a "pretty-please" letter to them, and hope that they will let you end the contract.

The fact that you need the MAC code to transfer your service, severely limits the get-out excuses you can use.

I hope you succeed but I think you may not.

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Guest peed orf

Hi Rooster, you say a verbal contract is binding (which is usually the case),

But if BT never implied or supplied terms and conditions, can they start to enforce them?

Surely to hold a person to a contract, that 1 party has not had the opportunity to read and understand, and nogotiate accept or refuse the terms, would there Standard form contract (albeit verbal), stand up in a court of law?

How can BT in a court of law prove the term was for a fixed 12 month period?

Finally, if the above mentioned person was to cancel their Direct debit with BT,which would incur a £4 monthly charge, Due to the fact BT have breached common law ( the same as bank charges, unfair terms of consumer contract regs) be grounds for a 1 month letter of termination of the agreement.

Just thinking aloud.

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