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    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
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Top Shop + Card protection


Rich44
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Long story short

 

Partner had said card for about 7 years or so then we moved house having cleared the card it was cut up and thrown out.

 

We have today received a bill for £75 for 3 years of payment protection plan that we dont want.

 

She called up and they have after much arguing agreed to reduce it to £30 (very big of them) I have hit the roof we are incredibly hard up and £30 is a lot of money at the moment and I dont see why we should be blackmailed into buying something we dont want and have no use for.

 

Any ideas on this?

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if u dont have the card then u dont have to pay it as far as i know. Have you recieved any letters or statements, Except final statement, from them since disposing of the card?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Thanks I will do so.

 

My partner called Top shop up they washed their hands of it and pointed her at the insurance company, she called them up and they said the £70 was for 3 years insurance that they take out at once (what a rip off) and that they would not refund it but that they would reduce it to £30 for one year as a gesture of goodwill.

 

Now I was thinking if they did this it would restart the policy as we have never had any documents and surely then we would be entitled to cancel it under the distance selling regs or if not we be due a cooling off period anyway would that work?

 

I am not sure what approach to take with it as it is a Top Shop store card but they are saying its not a debt owed to them you need to go to the insurance company which sounds really really dodgy to me :(

Up till last week we haven't heard a dicky bird from them, we moved in January and the card was cut up and the balance cleared a long long time before then

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I would contact the insurance company and inform them u are not paying as uyou dont have the card.

 

If you can i would also get some type of written confirmation from Top shop store card to say the debt is cleard and that you no longer have an account with them. they cant collect on a account which is not active.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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The trouble is the insurance company have already been paid from the top shop card and now the finance co wants that money paid.

 

The whole thing is a bloomin mess, the card protection thing is one of these cover all your cards policy so don't know if that changes anything but we STILL havent had any paperwork through even after speaking to them

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jsut tell me u dont want it and it was cancelled when u cancelled the top shop card.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Apparently the paperwork came today so i'll have a look go thru it and see what happens either way its not getting paid so they can take us to court and see what it gets them

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what paperwork would that be?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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yep maybe it ould also be a good idea for u to cca the insurance company.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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