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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cag Meet South Devon


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:-D Just a thought

 

Anyone interested in a CAG meet in the South Devon Area, Between Plymouth and Exeter.

 

Please post your interest with a reply, and i will make some suggestions and dates, or if anyone else would like to take the rains go ahead.

 

I would be interested this is a great site:) and it would be good to meet like minded CAG rs

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Sorry barnicle, I have only just spotted this. I'm up for a do.

 

Lex

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Lively Lad, you up for this ???

 

Lex

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Excellent pecky,

 

Here we go, now what about a date. In the meantime I'll have a word with the Cornwall boys

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Please don't rush, take time to read these:-

 

 

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Do they allow push bikes on the M5 price of fuel at the moment ( Joking ) work in fuel station if any one else moans about the price of fuel today at me look out they think I personally put the price up :p

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Just a thought, Fri 14th Dec any good???

 

Lex

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Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Sounds okay is this evening?

 

 

Sounds good to me

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Lets see what sort of numbers we get over the next week, and then find where most of them would prefer.....

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Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

Bump !!!

 

So we have three so far, barnicle, pecky and me :D

 

We need a venue, I am from near Tavistock, so anywhere will do me. What about you two ?

 

Any more for any more??

 

Come on folks, after all it is x-mass. Get your names down !!!

 

Lex

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Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I live near Taunton so straight down the Motorway for me there must be some more CAGs around this Area COME ON EVERYONE put your name down. :D Maybe a Service Station might be a good point to meet up and then go from there I dont know its up to you.

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Do you want the title changing to include 14th December as the date? Surely a certain Dalek could be persuaded to join you.:D

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  • 2 weeks later...

Brilliant WHT, so what do we think, Nearer Plymouth or Exeter ? I'm happy either way !! :D

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OK lets look at the Exeter area then, that would seem to be the most central at the moment. Does that work for you peeps ??

 

And we are bringing our partners, right ??

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 3 weeks later...

Regrettably this isn't going to happen at this late stage, I can't find anywhere close to Exeter that's easy to find and isn't fully booked with Christmas party's:mad:

 

Perhaps we can rearange a bash near Easter time ??

 

We could call it The Bunny Bash !! :D

 

Sorry folks

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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