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    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
    • thank you you mean you got a notice of discontinuance? dx  
    • Thanks for your interest dx100. Didn’t reach a hearing. Although they filed court papers, they withdrew a few days beforehand, and admitted it was statute barred and I have it in writing that they say the matter is now closed. Once again, many thanks for all your help.
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court date tomorrow (26th Oct)


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Finally the date has come round and I'm in court tomorrow.

 

I've submitted my court bundle and am rehearsing my arguments and preparing to object for a stay as advised.

 

Couple of quick questions (nerves are setting in)

 

1) I've heard nothing from Abbey since the summer. Should they have sent me a court bundle?

2) Are they likely to be sending a barrister tomorrow?

3) What happens if no one turns up from their side?

4) Is the focus of the hearing now likely to be that Abbey will apply for a stay on the day?

5) Do I have to submit an order objecting to a stay (which hasn't yet been issued) or just write down my formal objections?

 

Any help gratefully appreciated.

 

I've been putting in time familiarising myself with the arguments but I feel less sure about this stay business.

 

Thanks, Cheese

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Hi, right ring the court and see if they have submitted a court bundle, if they havnt then they are in breach of a court order and you should win by default, however, Abbey may send a barrister to ask for a stay. If they wanted a stay then they should have put in an application a while ago, but they try and brazen it out on the day which is very naughty IMO. Read up on why you would argue against a stay and take all the paperwork with you, plus a few copies.

 

You have done really well so far, just the final it now, what court is it?

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Hi Good luck for tomoz. From what I have read the Abbey never submit a CB send a local solicitor on the day to apply for a stay and are invaribaly granted it. The local District Judges are under instructions to stay all cases relating to the OFT case unless there compelling reasons not to such as severe hardship. I read a post last night where no one from the Abbey turned up and the DJ still stayed the case. I was lucky and only had part of the case stayed, but that is another story based on the Abbey's "breach of contact" defence. Whatever happens go prepared for the case to be heard, where you can try to refer to your bundle (the Abbey rep will not have a copy, and it will show up the presumptiousness of the Abbey) Unfortunately the Abbey are well versed in counter argueing the objections to a stay and seem to be able to do no wrong in the eyes of our court system. Sorry to sound negative but I thought it better for you to know the worse case scenario so there are no surprises, it is nerve wracking enough as it is. The very best of luck again and let us know how you get on.

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thanks both.

 

It is the Bow County Court in Stratford (East London). I'll take the advice of finding out in advance if they submitted a CB (I don'tthink they have) and I'll argue as persuasively as I can. I appreciate knowing the worst case scenario and that the odds seem to be stacked up against us.

 

I'll let you know how I get on.

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You will be fine cheesy, but next time, dont leave it till the day before eh? because if you had said a week or so ago, there is a letter that you could have send to Abbey and the courts, which is really good and has had vey good results in the past, although in reality, this is all very academic now as nearly all cases are being stayed

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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yes you are right of course. More time always helps but last week I was preparing for a job interview. My small brain only copes with one task at a time. Need to organise self better!

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LOL, I take it you are a bloke then ;) Still, as i said, it is all academic because the likihood is that it will be stayed, but, you can ask that as a condition of the stay, the bank are not permitted to pile on anymore charges as a result of this action, if you have an o/d that is still incurring interest, what I mean it, if you have any failed d/d or cheques then they are allowed to charge BUT no more charges from a debt relating to the charges in question

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Hi Cheese, Regarding the court tomorrow, from what I have read alot of people (understadably) get intimidated, I think the trick is, Don't be, alot of people are coming back and saying they got me with this and that and the judge agreed with my case but said "I'm still going to stay it". if your brave enough, ask him/her why, and try your best to get a strate forward answer. I never needed to but believe me, I'm quite brash and would have argued the case because i'm pi$$ed off with the whole saga (dodgy deals with the banks, OFT & Courts ect). read the following post to get an idea of what I mean..........

I got it!!!!!!! When the Abbey numpty tries to refer to the OFT case i'll point out that isn't this hearing because you've not adheared to the Judges orders & therefore you have been struck out for NON-Compliance and this hearing is to hear your reasons Why you didn't comply? That if you wanted to apply for a stay on the grounds of the OFT case you had ample time to do that within the Judges guidelines/orders, If the tables were reversed would the Judge be as leinient with me? We know the answer to that because I WAS struck out, only to be re-instated because it was a clerical error by the court & not myself, If you've not replied to the orders due to your incompetance then tough, you should get the same treatment as me, infact, the Judge must be SEEN to be fair to both parties, therefore he has no option to award the case DUE TO NON-COMPLIANCE!!!!!!!!!!! As Elvis said...... "Thank you very much":grin:

As you can see, rather brash, but it's a different approach, and at the minute, being a reasonable puppy isn't working, it might be worth a try...All i'm doing is giving you another angle to try, good luck, I hope it goes well whatever way you see fit....... Keep smiling, Chels.....

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sorry for not getting back sooner, wanted to forget about it all for a while.

 

It was stayed. Didn't feel the judge even listened to me - felt like a done deal from the start. The court had a typed sheet about the current postion and have draft order already prepared although the Judge said she'd listen.

 

Abbey's arguments seem to be that a stay will alleviate strain in the system which is clogged up with cases (surely settling cases before court would achieve this?); the law is too complicated for the county court; the test case is being heard in the new year and will be expediated; and waiting for the outcome of the test case will provide clarity and consistency which is currently lacking.

 

I argued that my case is about breach of contract not UTCCR and I'll drop the UTCCR part but this seemed completely to pass the judge by in her summing up. Also complained about Abbey's conduct and there non-compliance, the indeterminate length of a stay etc...

 

Judge said that Abbey don't have my papers so we can't proceed in any case. I produced a signature from the person who signed for the bundle, but was then told "ah, yes but there isn't time to hear it today anyway. 15 minutes wouldn't be long enough." As if that is my fault!!!

 

It's a joke if you ask me. Lost all faith in the system.

 

Is it worth appealing for the stay to be lifted? If it is, should I amend my witness statement and send in a new bundle getting rid of all reference to UTCCR? As I say, the judge was dismissive of what I said in court so don't know if I'll just be throwing away good money after bad. Should we all be looking at our bundles in this way?

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Hi, and I am sorry that it was such a let down, I think that it would be a waste of time appealing the stay unless you can prove severe financial hardship, in the meantime, just think of the interest that will mount up

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Sorry to hear it Cheese, & I have to agree with you that the system is a joke & your hearing was irrelevant in that the decision was already made. The bit that annoys me and most other people is that if this is the case, get rid of all the bollox of a hearing and just send a letter out stating the fact! If the decision has already been made to stay the case, just say so and get rid of all the crap, they say it's clogging up the system and then they carry on with these pointless hearings anyway! I mean Logic & lack of come to mind... it's exactly why I posted what I did about being quite blunt...... Anyway back to the point, I'm afraid i'd have to agree with Lula and an appeal would be worthless... chels...:mad:

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sorry to hear about your ordeal at the hands of our two tier justice system. It is about time the government paid more attention to the erosion of the rights of its own citizens and less time posturing in europe. They seem to think we are all morons who will accept what we are told, however this is a mighty big worm they are dealing with and when it turns they had better watch out.

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Yes, I'll try and think of the interest and hope that justice wins out in the end. It's insane the money that banks must be spending paying out for barristers to attend these hearings. Why not just settle?

 

Obviously they have a vested interest in maintaining the status quo and I am losing faith that the OFT has the teeth to really challenge this at the test case.

 

But that's enough negativity for one day. Thanks to everyone for the ongoing support and advice, and it is good to read the few threads where people have been successful. I can't legitimately claim hardship, noot in the sense that some people have been struggling, so I shall have to wait. Grrr. Good luck everyone else - we mustn't back down.

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