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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Me v A&L


stormyga
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Hi,

 

This is my first time!!!! I'm hoping someone can guide me!

 

I'm at the start - I have recived my bank statements from A&L but a lot of my charges are where A&L have paid an item an then charged me. Can I claim these charges back as they haven't actully refused a DD or cheque?

 

I don't want to send of the claim and then find out that it's wrong!

 

Please help!

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Hiya stormyga,

 

Welcome to CAG, :D

 

Yes you can claim them.

 

Have a read of this link, it helps explain what you can claim for....

 

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/15518-charges-description-statements-please.html

 

You dont need to add the interest at this stage, but the spread sheets will do it for you.

 

Everything you will need is in this link. All the letter templates, spreadsheets etc.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

Dont forget, you send the prelim first then 14 days later the lba.

 

Please have a good read around the site, so you can see what to expect.

 

But if you have any worries, just shout!!

 

There is always some one around to help you.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Hello,

 

I need some help again - on the overdraft interest!

 

I now get the principal of the interest calculations, my issue is that I use to get paid either on the date of or just before the date my statements were issued. This means that the balance on my account was usually in the black so when I enter the balance on the spreadsheet the interest is not calculated.

 

Can I just enter the amount I was overdrawn before I was paid or will the bank reject my claim as the information is not exect?

 

If anyone could help??

 

Thanks

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Hi - Can anybody answer my question?

 

I have been reading for two days but haven't found any situation that is simalar!

 

I would like to send my prilim off - I don't want A&L to think that I don't know what I'm doing (although I'm not sure!! HAHAHAHA) because the information is not technically correct or should I just remove the overdraft interest as it only amounts to £10.29?

 

Any input would be great

 

Thanks

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Most people dont actually bother with the overdraft interest, as it can be difficult to work out.

 

So if you are not sure, and its only around £10, it might not be worth it.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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