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is that the right amount?Congratulations by the way ;)

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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WOW! Great news! Congratulations!:D

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thanks lula freaky,

 

yes, it would appear to be the right amount. (see 1st post).

 

im just glad i didn't send off my S.A.R - (Subject Access Request) earlier.

 

lula, luv the toilet roll! pmsl.

 

bartymuv.

 

Hello Bartymuv,

 

Well done, glad to see that you have been successful:D

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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thanks for that hell,

 

i still can't believe they've rolled over so easily!

 

obviously having read a lot of the posts on here, i was expecting a long drawn out saga, with letters and threats going backwards and forwards.

 

mind you, they still have to let me know what the revised figure is although i did some sums myself and it works out approx. £23 a month less. (every little helps).

 

thanks again everyone for your support.

 

bartymuv.

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a quick update,

 

received another letter today stating that the amount above had been tranferred to my account.

 

this letter was dated the same as above (2/01/08) and also icluded the revised repayment rate which went from £122 down to £98.

so i wasnt far out.

 

obviously i checked my account and as of today nothing had gone through!

guess i should give it 5 working days and then start panicking.

 

cheers,

 

bartymuv.

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well, money went into my account today.

 

i still cant understand how some people can struggle for months to come up with a result, and someone like myself (who really didnt think i would get anythimg back) turn them round in a matter of weeks.

 

maybe it was the cag sticker i placed on my letter (not the envelope) that made them think twice? who knows?

 

cheers,

 

bartymuv.

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Very often it just depends on which person in a company handles it - and whether they have the authority to offer a quick settlement.

 

I once had several bank charges refunded in one phone call - simply because the person I spoke to understood that I would carry out my threat of legal action, and realised that it would save the bank a lot of hassle to just agree the refund.

 

The problem is that usually the person who has to deal with the first request has no authority to do anything other than put it through the normal system for handling complaints. At that point the claim is lumped in with everyone else's, and things grind to a halt.

Alan, Derby, UK.

 

 

 

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Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

 

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Thanks for your support it is much appreciated and will help keep this site going, and enable us to help more people in the future.

Alan, Derby, UK.

 

 

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

________________________________

 

Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

 

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

 

Advice given is purely my opinion, and is not based on any legal training.

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