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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Whipped by Blackhorse!


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I had a loan accepted for £2000 in May 2005. However, I was pursuaded to agree to a secured loan for £25k (I know why oh why) we were about to put our house up for sale & the salesperson said to clear all the debts first would give us a better mortgage deal. After reading these threads I decided to check the paperwork to my horror single premium PPI was added at £6297.25 with interest on that of £3300.59 monthly payment £114.26. I did not have any conversation with the salesperson about PPI as I would have not agreed bearing in mind we were looking to move home. We subsequently did so & paid off the loan in June 2006. Despite having made 12 payments the repayment was more than the original loan. I accept I signed the agreement and have been very naive. Have sent a letter off asking for refund. How much should I be looking at getting back as I dont know how much the final settlement figure was for the PPI. I have looked at tthe agreement and even though it was after May 2005 it doesnt comply with the new regulations from then as there was no separate agreement for the PPI in line with the OFT decision. Also, it had a nil refund on early settlement. ( I think I sound more knowledgable then I actually am or I wouldnt be in this mess)

Any help would be appreciated

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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Hi jaynekul

I've just sent my first letter to the blackhorse as they sold me a PPl even though my husband is self-employed tut tut!!!

after reading many threads it seems to me as though you have a case :)

I phoned the FOS yesterday and they gave me some advice and a referance number and said they would be writing to Blackhorse to inform them that they have taken note of my complant and give them 8weeks to sort it out!!!!!!!!! :p so give them a call and get some advice

 

Best of luck

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Thanks for your reply. I will see what response I get from Blackhorse & if no satisfaction next step FOS

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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I had a loan accepted for £2000 in May 2005. However, I was pursuaded to agree to a secured loan for £25k (I know why oh why) we were about to put our house up for sale & the salesperson said to clear all the debts first would give us a better mortgage deal. After reading these threads I decided to check the paperwork to my horror single premium PPI was added at £6297.25 with interest on that of £3300.59 monthly payment £114.26. I did not have any conversation with the salesperson about PPI as I would have not agreed bearing in mind we were looking to move home. We subsequently did so & paid off the loan in June 2006. Despite having made 12 payments the repayment was more than the original loan. I accept I signed the agreement and have been very naive. Have sent a letter off asking for refund. How much should I be looking at getting back as I dont know how much the final settlement figure was for the PPI. I have looked at tthe agreement and even though it was after May 2005 it doesnt comply with the new regulations from then as there was no separate agreement for the PPI in line with the OFT decision. Also, it had a nil refund on early settlement. ( I think I sound more knowledgable then I actually am or I wouldnt be in this mess)

Any help would be appreciated

 

Hello and welcome

 

It shows that you have been reading around the mis-selling of ppi. I would be looking to claim back the whole amount. regardless of any ppi refunded into the settlement figures. Did they apply a early settlement charge. If so I would go for that as well. Their mis-selling of the ppi obviously caused you hardship over the course of the loan.

 

Ask for a refund of the ppi premium and interest charged, pluse interest at the contractual rate of the loan, from the date you took it to the date you ask for it back. If you need a hand with letters or spreadsheets, give us a shout.

 

Go rock their boat:lol:

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Thanks very much for your help HHNF. Im not sure what they charged me when I settled the loan in June 2006 when I asked for the original details they just sent me a copy of the signed agreement. What is most annoying is I didnt really want the loan to start with I was talked into it by the really pushy sales girl. It didnt help with the new mortgage either needless to say. So I should be asking for the £6297.25 plus the £3300.59 & interest since June 2006 in addition to any early settlement charge? Im not going to bother with the FOS if I dont get any joy as my experience with them in the past has been they take too long and then dont come up with particularly good results anyway. I have complained to them 2xs before. Once when HSBC bounced a cheque despite money being in the account & after 10 months I got £100 compensation & 1x when the insurance didnt pay out for the redundancy premium to which I didnt even get a response! Problem for me is with the amount involved I cant do it online will have to issued a fast track action. You never know though they may cough up yerrr right

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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  • 2 weeks later...

We purchased the above policy from you in June 2005 but now believe that we were mis-sold this policy for the following reasons:

This is due to the fact that we paid a single premium for our policy but did not see it through to the end of it’s initial term after paying back our loan earlier than planned on the 16 June 2006.

Also, due to the fact that we were not given the correct information when the policy was sold to us, as

  • Your salesperson stated / implied that taking out the policy would assist our credit application.

  • Your salesperson did not tell us that the policy was optional

  • Your salesperson stated / implied that taking out the policy was essential for us to get the associated credit

  • Your salesperson did not give us full information on what the policy would and would not cover for example that certain medical conditions were excluded, including a condition which my husband suffers from.

  • We are concerned the sales assistant that sold us the policy has no financial background and the policy was not sold in our best interests.

  • Having recently looked at the paperwork for our loan we now realise that we have paid for insurance that we did not know we had taken out so could not have been explained to us.

Unless you can satisfactorily justify to us that the policy was fair and reasonable we are requesting a full refund of all premiums, and subsequent interest on those payments. As we believe we have been deprived of this money we also expect 8% statutory interest, the amount a court would award, to be added to each payment made.

We look forward to a full and prompt response to this letter and for the matter to be concluded with eight weeks or we shall be contacting the Financial Ombudsman to investigate my complaint.

This is the letter I sent. I havent been given the settlement figures yet so dont know what PPI was applied to the final figures. They have only sent me a copy of the original agreement which I had anyway which shows the figures as per the first post here. The loan was taken out after the new regulations in 2005 yet we didnt get any additional paperwork for customer needs or for the PPI in accordance with the agreement. I know it sounds numb but I didnt even know I had any PPI until I read this forum and thought I would check. I am absolutely certain the salesgirl did not even mention it when pushing the loan onto me or I would not in a million years have agreed to it

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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HHNF if you are out there could you help me? I sent off the initial request letter to Blackhorse. 17 days ago. Not heard anything. Could you advise me where to find the template letters so I can do the LBA? Ive cribbed the 1st letter from another website

Thanks for your help

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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Bump

 

Hello Jaynekul,

 

Can you post up the letter that you sent them, but edit your personal details, so we know what to put in you lba. If you don't want to put it on your thread, pm it to me.

 

When the loan was settle, how much of the ppi and interest did they refund into the loan balance.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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We purchased the above policy from you in June 2005 but now believe that we were mis-sold this policy for the following reasons:

 

This is due to the fact that we paid a single premium for our policy but did not see it through to the end of it’s initial term after paying back our loan earlier than planned on the 16 June 2006.

 

Also, due to the fact that we were not given the correct information when the policy was sold to us, as

  • Your salesperson stated / implied that taking out the policy would assist our credit application.

  • Your salesperson did not tell us that the policy was optional

  • Your salesperson stated / implied that taking out the policy was essential for us to get the associated credit

  • Your salesperson did not give us full information on what the policy would and would not cover for example that certain medical conditions were excluded, including a condition which my husband suffers from.

  • We are concerned the sales assistant that sold us the policy has no financial background and the policy was not sold in our best interests.

  • Having recently looked at the paperwork for our loan we now realise that we have paid for insurance that we did not know we had taken out so could not have been explained to us.

Unless you can satisfactorily justify to us that the policy was fair and reasonable we are requesting a full refund of all premiums, and subsequent interest on those payments. As we believe we have been deprived of this money we also expect 8% statutory interest, the amount a court would award, to be added to each payment made.

 

We look forward to a full and prompt response to this letter and for the matter to be concluded with eight weeks or we shall be contacting the Financial Ombudsman to investigate my complaint.

 

This is the letter I sent. I havent been given the settlement figures yet so dont know what PPI was applied to the final figures. They have only sent me a copy of the original agreement which I had anyway which shows the figures as per the first post here. The loan was taken out after the new regulations in 2005 yet we didnt get any additional paperwork for customer needs or for the PPI in accordance with the agreement. I know it sounds numb but I didnt even know I had any PPI until I read this forum and thought I would check. I am absolutely certain the salesgirl did not even mention it when pushing the loan onto me or I would not in a million years have agreed to it

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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Have not heard a sausage from Black Horse so sent them 2nd letter yest giving them 14 days before I issue Proceedings. I dont want to go down the FOS route as it may take months and also I have read on here that even if the FOS find in your favour the insurers can still decline to deal with it? Im adamant this was missold as I only intended to take the loan out for 1 year & told the sales girl this. Has anyone had any success v Black horse on a voluntary basis?

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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FOS are slow but get results. I have found that while many companies go through the motions of defending a court claim they settle pretty early on when FOS get involved. For example Citi are renowned for defending card claims but settle when they get a complaint through FOS.

 

The FOS route is cheaper and less stressful, it just takes a little longer.

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I would reccomend anyone reading this thread to follow the link to the petition set up to raise awareness of the overpriced selling on PPi, with loan agreements.

 

Petition to: Prohibit loan companies from selling payment protection insurance with credit agreements.

 

spread the word, too many people are being steered towards taking overpriced ppi, in spite of the FSA's efforts to regulate the industry

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I have signed the petition. Thank you very much Podgy Dad your posting is very helpful I have clicked on your scales. I will go down that road as you suggest as the Court fee would be £225 which I cant afford at the moment! Was reading on another website that lots of people appear to be getting their money back after a couple of letters. Hope its the same for us

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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ITs been nearly a month now since I sent 1st letter without any response. IF nothing by next Mon Im going to report to FOS as you suggested

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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It has now been amonth since I sent the initial letter with no response at all from BLackhorse. Can anyone help with whether the complaint forms for the FOS are available to download rather than having to write to them about it first?

Also if CC proceedings are issued on behalf of a debt recovery company who have bought the debt from a credit card are they entitled to bring the claim on the basis that I am in breach of the CCA agreement I entered into as I didnt have any agreement with them the agreement was with MBNA? Shouldnt I be paying back what they have bought the debt for not the original amount?

Thanks if anyone can help me

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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It has now been amonth since I sent the initial letter with no response at all from BLackhorse. Can anyone help with whether the complaint forms for the FOS are available to download rather than having to write to them about it first?

Also if CC proceedings are issued on behalf of a debt recovery company who have bought the debt from a credit card are they entitled to bring the claim on the basis that I am in breach of the CCA agreement I entered into as I didnt have any agreement with them the agreement was with MBNA? Shouldnt I be paying back what they have bought the debt for not the original amount?

Thanks if anyone can help me

Hi there

Just ring the FOS there number is 0845 080 1800 they will fill in all your details over the phone then send you a claim form, then post or fax claim form back with copies of all your documents and letter blackhorse have sent you, they will then write to blackhorse asking for copies of all their documents.

As for your other question sorry i can't answer them but perhaps the FOS can or even someone will come back with some answers on here.

 

Hope i have been of help...........GOOD LUCK:-D

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Thanks Loukim. I have downloaded the complaint form and am busy filling it in now!

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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Had a letter back today from LTSB Cockfosters branch. Basically says BOGOFF you had the paperwork you signed it tough. It does say however, that we cant complain to the FOS as the agreement was signed before Jan 2005. Enjoyed drafting reply to the effect "you say we cant read the agreement was June 2005"! REally hoping the FOS find in our favour now as doesnt look like we will get anythign voluntarily

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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