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    • Ok so we have complained to HMRC but were still no further forward with getting the P45/P60. We need this as DVLA has said they need more proof of who he is before giving him a provisional license.  What more can l do. 
    • Hi All   just looking for some advice. I bought a used Porsche Boxster from one of Marshall motor group’s Audi dealers (can I name them?) recently and was assured that it received a major service in October 2020 in line with the manufacturers requirements. The service book confirms this. The dealer also told me on the phone that they have a 6 month rule with any mot or service being done if due within this period which assured me when making an offer over the phone on the car that it wouldn’t need anything doing for a while as I recall saying that.   However, digging through the receipts post delivery I saw that the service was in fact minor and after calling the specialist who serviced it in Oct both they (Sheepishly) and the invoice confirmed that the car did not receive new spark plugs, an air filter, brake fluid replacement or a new fan belt which have now all fallen due and hence the major service due warning light. Had I not investigated this then the car would have potentially gone another 4 years, so 8 in total without some of these items being done.   i emailed the salesman to ask what they would propose to do. The matter is complicated by my living 450 miles away in Scotland, and 200 from their nearest branch, a Mercedes dealer in the Lake District, so I suggested getting my cheapest local specialist to do the works that have fallen due, however I have received no response.   Whilst I am still within my 30 days i don’t want to reject the car, which is otherwise perfect, but the fact remains that the Audi 150 point check only asks for upcoming mot’s to be checked and not services and surely you wouldn’t buy an approved used car and expect to have the service light come on 2 weeks later and have to spend almost £500 putting it right.   i would really appreciate some advice on next steps and perhaps who to escalate this to. Meantime the car is booked in for 2 weeks time to get the work done at the cheapest reputable place I could find.   Many, many thanks in advance
    • They haven't complied with PoFA as far as keeper liability is concerned. This part of what the NTK should say  " warn the keeper that if, at the end of the period of 28 days beginning with the day after that on which the notice to keeper is given— (i)the amount of the unpaid parking charges (as specified under paragraph (c) or (d)) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid;   Instead they just said this.........................so absolutely there was no notice of them transferring the liability from the driver to the keeper.                                                  "
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    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
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dazed n confused **WON**


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HAPPY NEW YEAR EVERYONE

 

And for some, it's already off to a great start!!!!! So let me tell you a story.

 

I've not posted for a while as i was busy with work, christmas and goodness knows what, but now my new laptop is up and working (my steve bought it for me for christmas) i was going to sit a write a post about how disgusted i am that with only 3 days to go and i still have had no correspondence from SCM, but ......

 

this afternoon while clearing out the top-of-the-stairs cupboard, we came across a bag with the wallpaper in that i bought when i moved in 3 years ago. Being at a loose end this weekend and with no pennies to go browsing the sales, i decided to go to B&Q to get some paste and paint and make a start on the bathroom. So we decided on a nice deep blue for the skirting, and i thought i'd better check to see how much i had in my account and ......

 

i phoned the phonebank, entered my numbers and requested a balance expecting to find that i had maybe £20.00 to spare and instead i heard .........

 

 

the balance of your account is many pennies

 

 

i've won!!!!!!!!!

 

 

but i still have'nt had a single word from SCM.

the train of thought has left the station, hope i was on the right platform!!

 

____________________________________________________

Lloyds TSB

prelim sent 06/07/06 response rec'd 14/07/06

LBA sent 20/07/06 response rec'd 27/07/06

Moneyclaim filed 22/08/06 Ack'd 30/08/06

Defence filed 26/09/06 AQ filed 12/10/06

hearing set for 10th Jan 2007

 

Cap One

prelim sent 2nd Nov 2006 First offer rec'd 14th Nov

any thoughts, suggestions or advice given by MBQ are done so without prejudice. All information I have, i have learned from this excellent site. If in any doubt, seek professsional advice.

 

 

 

 

 

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CONGRATULATIONS!!!!!!!!!!!!

 

:grin: :grin: :grin:

FIRST DIRECT: £4751.86 SETTLED IN FULL 5/07/06 :-)

 

TESCO VISA CARD: £90 SETTLED IN FULL 12/08/06 :)

 

LLOYDS TSB: £4403.59 SETTLED IN FULL 17/08/06 :)

EGG: £451.52 SETTLED IN FULL 18/01/07 :)

 

 

Opinions and advice of kazzaw are independent, offered informally, without prejudice, without liability, and not endorsed by the Bank Action Group. If in any doubt, seek the advice of a qualified, insured professional.

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CONGRATULATIONS!!

 

Well done MBQ, Happy New Year!:D

 

Elsinore

BANK CHARGES CAMPAIGN CONTINUES - PLEASE SIGN THIS PETITION

 

Aktiv Kapital £300.00 SETTLED IN FULL

Capital One £741.47 SETTLED IN FULL

Citi Cards £1221.00 SETTLED IN FULL

LTSB(personal) £3854.28 SETTLED IN FULL

LTSB(business) £7487.97 SETTLED IN FULL

 

What poor education I have received has been gained in the University of Life

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CONGRATULATIONS!!!!!!!!!! !!

 

:grin: :grin: :grin: and you ve probably noticed i ve just copied the above but its late and its the thought that counts .Seriously though well done and this inspires me greatly to overcome my own similar to yours,past nerves and frustrations over the situation.:)

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Congratulations, did you get a letter of confirmation through from SCM?

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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many thanks everyone, i've had a super week, smiling all the way to the bank!!!!!!!

 

steven, i only got confirmation 5 days after the money went in. in fact, the money had actually been in my account for 2 days before i knew it was there.

 

Good fortune to all who are still claiming.

 

Best regards

 

xxxxxxxxxxx

the train of thought has left the station, hope i was on the right platform!!

 

____________________________________________________

Lloyds TSB

prelim sent 06/07/06 response rec'd 14/07/06

LBA sent 20/07/06 response rec'd 27/07/06

Moneyclaim filed 22/08/06 Ack'd 30/08/06

Defence filed 26/09/06 AQ filed 12/10/06

hearing set for 10th Jan 2007

 

Cap One

prelim sent 2nd Nov 2006 First offer rec'd 14th Nov

any thoughts, suggestions or advice given by MBQ are done so without prejudice. All information I have, i have learned from this excellent site. If in any doubt, seek professsional advice.

 

 

 

 

 

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Moltonbrownqueen,

 

I have just read your thread. Congratulations and very well done - I am sure this makes for a very happy new year!!

 

Could I possibly ask you a question however - Did LTSB close your account or make any conditions after they paid you back? I only ask because this is why I am still hesitating about sending in my preliminary letter.

 

Many thanks - and congratulations once again.

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hi RCR

 

At this moment, lloyds have made no move to close my account. However, if they do, i opened a bog-standard basic account with Nationwide several months ago, and i suggest that you do likewise.

 

There are steps you can take to prevent this, by way of an injuction i think, but with the scale of claims we are looking at now, i think maybe it's just not in their best interest to close accounts willy-nilly.

 

It may be different if you are severely overdrawn or owe them large sums of money, i just dunno, i'm no expert. Sorry!!!!!!

 

 

There seem to be no conditions attached, and even if there were i would not accept them.

 

I hope this is helpful to you, and all i can say is go for it, you've nothing to lose, and loads to gain. As you read through the different threads you will gain so much knowledge on all sorts of issues, and believe me, you will never be walked over by companys again. KNOWLEDGE IS POWER!!!!!

You will also find help and support and a whole community of like-minded people.

 

I wish you good fortune, not luck, coz the odds are in your favour.

 

Regards

the train of thought has left the station, hope i was on the right platform!!

 

____________________________________________________

Lloyds TSB

prelim sent 06/07/06 response rec'd 14/07/06

LBA sent 20/07/06 response rec'd 27/07/06

Moneyclaim filed 22/08/06 Ack'd 30/08/06

Defence filed 26/09/06 AQ filed 12/10/06

hearing set for 10th Jan 2007

 

Cap One

prelim sent 2nd Nov 2006 First offer rec'd 14th Nov

any thoughts, suggestions or advice given by MBQ are done so without prejudice. All information I have, i have learned from this excellent site. If in any doubt, seek professsional advice.

 

 

 

 

 

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Can anyone out there tell me if they have had success with lloyds. ??

I have filed court papers on 17-1-07 and they were served on 20-1-07. Is anyone else in the same position as me or even futher on with a court day pending.??

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I`ve got a hearring date of 13th February, so i`m further down the line than you trick.... i`ll get in touch.

 

Bundle being submitted to court today, bundle going to SC&M by special delivery 3 days before the deadline.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Will PM you.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Congratulation!!!!!!:)

I AM AT THE STAGE OF SENDING OF MY QUESTIONAIR WHICH THEY REQUIRE A FUTHER £100.00 SENT WITH IT. IM REALLY SCARED THAT ILL BE THE ONE THEY DECIDE TO TAKE TO COURT BECAUSE ALTHOUGH I HAVE READ UP ON LOTS OF INFO I THNK IF I HAD TO SPEAK OUT IN COURT AND PRESENT MY CASE THEY WOULD JUST LAUGH AT ME AND ID BE PAYING LLOYDS COURT COSTS.

DO YOU KNOW IF ANYONE HAS ACTUALLY BEEN TAKEN TO COURT YET OR IF ALL CASES HAVE BEEN SETTLED BEFORE COURT DATE?

X

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jessyireland, have you actually sent your AQ yet?

 

If not hold on and get in touch with me by PM.

 

You only pay the additional £100 if your claim is higher than £1500.00.

 

To date Lloyds have contested NO penalty charges cases, or at least none that I know of.

 

The only case I am aware of is someone claiming charges from longer than 6 years ago.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Moltonbrownqueen

 

Just to thank you for your reply......It is reassuring. Re. being overdrawn etc....a very kind person on the board suggested it might be a good idea to clear my OD before commencing.

 

Thanks again......Best wishes.

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I have filed court papers on 17-1-07 and they were served on 20-1-07. Is anyone else in the same position as me or even futher on with a court day pending.??

 

I am two days later than you. Have received the Notice of Issue to date. Looks like we'll be tripping over each other's feet ;) . Good Luck.

amber_ellie :)

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hi Jessyireland, enron and ellie

 

it might be a good idea to start your own threads in the lloyds forum, i don't mind you being here, but as this is in 'successess' it won't now get full site traffic, and the more people who have access to your thread can only be of benefit to yourselves.

 

 

i tagged this onto the end of my letter to the court:-

 

However, I would like to point out the the solicitors acting on behalf of the Defendant - Sechari, Clark and Mitchell - showed blatant disregard for the courts directive in respect of not providing me with the appropriate papers prior to the hearing set 10th January 2007, thus leading me to the conclusion that they never intended to attend court, for defence of this claim nor any other of the similar claims going through the court system at present.

 

Thank you for your time.

 

 

 

 

 

Well, someone's gotta say something eh!!!!

 

Regards

the train of thought has left the station, hope i was on the right platform!!

 

____________________________________________________

Lloyds TSB

prelim sent 06/07/06 response rec'd 14/07/06

LBA sent 20/07/06 response rec'd 27/07/06

Moneyclaim filed 22/08/06 Ack'd 30/08/06

Defence filed 26/09/06 AQ filed 12/10/06

hearing set for 10th Jan 2007

 

Cap One

prelim sent 2nd Nov 2006 First offer rec'd 14th Nov

any thoughts, suggestions or advice given by MBQ are done so without prejudice. All information I have, i have learned from this excellent site. If in any doubt, seek professsional advice.

 

 

 

 

 

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HELP The story so far. Court papers served on the 17.1.7, Lloyds received them on the 20.1.07. The first 14 days passes on the 2-2-07 and i received a letter from the courts saying the defendent has acknowledged the claim. So that gives them another 14 days. But I checked my account on the 1.2.07 and my account has been credited with money from Lloyds. And a letter that was dated the 31.1.07 what I received on the 1.2.07 saying they have reviewed the account and my calculations were wrong and the figure in my account is what they are going to pay me. They have not added on interest or court fees. No one at Lloyds knows why the money has been credited to my account. And the solicitors are still doing the paper work on behalf of the bank, and believe the action is still open. The bank still owe me £2350.

 

Can anyone help.

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Hi Trick. I'm in a similar situation and Lucid gave me this bit of advice;

 

I would get in touch with them by phone tomorrow - as you don't have much letter sending time left. Tell them that you will only accept it as partial payment as they haven't included the statutory interest. Make sure you know (from your schedule of charges) how much interest you earned until the date you filed the claim, and then make sure you know how many days have passed since then and what your daily rate of interest is. If they try to argue, point out that you are entitled to claim it under Section 69 of the County Court Act at the rate of 8% per annum. If they try to convince you that as they are paying up before the hearing then you aren't entitled to it - don't budge, and make it clear that you will only accept it as partial settlement and are more than prepared to turn up in court on Tuesday. You will get it - you just might need to get tough.

I hope that helps

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