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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ppi against egg --wont repay!!


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i have sent a request for repayment of the ppi and was told they would investigate.

after 2 months they have now refused to refund payments and i can have copies of statements @£2.00 each if required.

i have got my credit agreement and i cannot find anywhere on it to sign for ppi.

any suggestions ????????/

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have done the S.A.R TO EGG so now just waiting.

 

Hello oggy1,

 

You state that you have your credit agreement and there is nowhere that you signed for ppi.

 

Write to them again and ask for evidence that you signed for it. Whilst you are waiting for the sar.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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I am battling against Egg as we speak on behalf of my partner who has been registered disabled since 1995 and is under the constant supervision of his doctor. I have phoned their claims department and been told that he would not be able to make a claim against the policy but when he tried to claim back the insurance he was told that they did not believe he had been missold the policy as he had ticked the box.

 

This is to a guy who is having tests on Thursday to see how badly his eyesight has deteriated.

 

Anyone had any success in claiming back insurance from Egg, if so whats your secret?

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I am battling against Egg as we speak on behalf of my partner who has been registered disabled since 1995 and is under the constant supervision of his doctor. I have phoned their claims department and been told that he would not be able to make a claim against the policy but when he tried to claim back the insurance he was told that they did not believe he had been missold the policy as he had ticked the box.

 

This is to a guy who is having tests on Thursday to see how badly his eyesight has deteriated.

 

Anyone had any success in claiming back insurance from Egg, if so whats your secret?

 

Hello Juli,

 

There is no secret to reclaiming back the ppi, it is just pure determination.

 

You look like you have a very good case of mis-selling, you put in a claim and it won't pay out.

 

Please start your own thread in the ppi forum, tell us what you have done and where you are at now. We will try and help you

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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  • 1 year later...

an update to my long battle with egg for ppi.

again requested refund on the grounds that there is no agreement for ppi on the cca and after all the requested docs there is still no evidence i has applied for it.

 

after a very long wait i issued court proceedings and then a reply from egg.

they are going to refund my ppi and had done so straight away without any agreement with me.

the court proceedings are under way.

they have now put it to their solicitors and guess what , i have just noticed that the deadline for a response passed 3 days ago.??:)

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  • 3 months later...

!!!won !!!

egg have paid me the final payments to complete the total and just waiting the cheque.

have signed the agreement .

 

now to the cancellation fight.

:):)

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