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    • Hmm yes I see your point about proof of postage but nonetheless... "A Notice to Keeper can be served by ordinary post and the Protection of Freedoms Act requires that the Notice, to be valid,  must be delivered either (Where a notice to driver (parking ticket) has been served) Not earlier than 28 days after, nor more than 56 days after, the service of that notice to driver; or (Where no notice to driver has been served (e.g ANPR is used)) Not later than 14 days after the vehicle was parked A notice sent by post is to be presumed, unless the contrary is proved, to have been delivered on the second working day after the day on which it is posted; and for this purpose “working day” means any day other than a Saturday, Sunday or a public holiday in England and Wales." My question there is really what might constitute proof? Since you say the issue of delivery is a common one I suppose that no satisfactory answer has been established or you would probably have told me.
    • I would stand your ground and go for the interest. Even if the interest is not awarded you will get the judgement and the worst that might happen is that you won't get your claim fee.  However, it is almost inevitable that you will get the interest.  It is correct that it is at the discretion of the judge but the discretion is almost always exercised in favour of the claimant in these cases.  I think you should stand your ground and don't give even the slightest penny away Another judgement against them on this issue would be very bad for them and they would be really stupid to risk it but if they did, it would cost them far more than the interest they are trying to save which they will most likely have to pay anyway
    • Yep, true to form, they are happy to just save a couple of quid... They invariably lose in court, so to them, that's a win. 😅
    • Your concern regarding the 14 days delivery is a common one. Not been on the forum that long, but I don't think the following thought has ever been challenged. My view is that they should have proof of when it was posted, not when they "issued", or printed it. Of course, they would never show any proof of postage, unless it went to court. Private parking companies are simply after money, and will just keep sending ever more threatening letters to intimidate you into paying up. It's not been mentioned yet, but DO NOT APPEAL! You could inadvertently give up useful legal protection and they will refuse any appeal, because they're just after the cash...  
    • The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing.  Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Naughty Egg!!


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Sent DPA letter yesterday 25th June to Egg, im looking to recover late payment charges........God loves a tryer...apparently:confused:

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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Can't you feel the love on this forum!

 

Live long and prosper. (No I am not a trekkie so don't even go there).

 

Let us know how you get on.:)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Certainly dont get it at home....Love that is:rolleyes:.....I wonder if i can claim back my money on unwon lottery tickets....Worth a go....eh:confused:

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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Hi I recieved a letter from Egg yesterday asking me for a utility bill or some Identification before they can send out my statements...is this normal or delay tactics.......

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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Yep - although they had accept secure message as proof of ID. But they sent my orginal back yesterday now waiting for statements and manual intervention info

Egg Data Protection Act Statements arrived. On hold.

 

Halifax - Moneyclaim £3100

 

Amex to Remove Default - acknowledged didn't issue correct documents - default removed :) . £135 paid in full without Court

 

I'm on a roll now :rolleyes:

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Got another letter from Egg yesterday returning my utility bill and stating that the statements will be with me within 40 calender days????? Now didnt they say that in their last letter they seem to be moving the start of the 40 days with each letter, if this aint a delay tactis i dont know what is.....Should i write a letter asking them to stick to my original timetable from when i sent the DPA letter or should i just wait?

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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I would just wait and stick to your original timetable. Maybe a few days before your deadline you could remind them that they only have, for example, 10 days left.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

What can you actually threaten them with when you remind them they only have 10 days left to respond.....Threaten may be to stronger word??

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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Yes, remind them that it is YOUR timetable and state when it started and when it finishes (get it right :D ) then state that if they are late they are in breach of the Data Protection Act and you will immediately issue a Letter Before Action giving them only five says in which to comply - after that you will immediately issue a claim against them in the county court where they will be liable for costs and embarrassment a plenty - you will also make a formal complaint to the Information Commissioner. :)

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I am just about to send Egg this letter reminding them that i still havent recieved my statements, below is the paragraph im thinking of sending, could someone please have a look and maybe edit it if it needs it cheers...

 

I am writing with regards to a Data Protection Subject Access request.

I recently sent you a letter dated the 24th June 2006 requesting my last 6 years statements, along with the letter I sent a £10 fee to cover any costs, I have also sent a utility bill which you requested for identity purposes.

May I remind you that in my later dated 24th June 2006 I gave you 40 days in which to send me the statements, on the 3rd August the 40 day period will be up.

Could I also please point out that if the statements do not reach me by the 3rd August 2006 then Egg are in breach of the Data Protection Act and I will be forced to issue Egg with a Letter before action in which to comply, after the 3rd August 2006 I will immediately issue a claim against Egg in the County Court where Egg will be liable for costs.

:-|

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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I have found a template in the library that I can use as a reminder.

I just need some clariication, If for example I sent a letter dated the 1st July 2006, do they have 40 days from this day to respond or is it from the date they acknowledge recieving the letter???

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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I my humble opinion it is from when they received it. If you sent recorded, that is the date royal mail delivered it. If not recorded add a couple of days from the date you sent it.

Egg Data Protection Act Statements arrived. On hold.

 

Halifax - Moneyclaim £3100

 

Amex to Remove Default - acknowledged didn't issue correct documents - default removed :) . £135 paid in full without Court

 

I'm on a roll now :rolleyes:

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It was recorded but how do ya find out when they recieved it?

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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On the recorded delivery slip that you keep is a track and trace number. got to http://www.Royalmail.co.uk and track and trace. Type in the number and it will tell you when and where. They will even post proof too if you need it.

Egg Data Protection Act Statements arrived. On hold.

 

Halifax - Moneyclaim £3100

 

Amex to Remove Default - acknowledged didn't issue correct documents - default removed :) . £135 paid in full without Court

 

I'm on a roll now :rolleyes:

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Recieved statements yesterday, along with a load of other bumf...screen dumps etc........

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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Having gone through the statements it seems I am owed £100, thinking about it Egg only collect money through direct debit, when they do sometimes that has sent me over my limit with barclays and I have been charged and am on with collecting those fees..............Im not sure if its worth chasing £100, I suppose sending the preliminary approach letter wouldnt do any harm.............What does anyone else think?

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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Well I think it's worth it!! It's not just the amount it's also the principle that makes every little bit worth claiming for.

FIRST DIRECT: £4751.86 SETTLED IN FULL 5/07/06 :-)

 

TESCO VISA CARD: £90 SETTLED IN FULL 12/08/06 :)

 

LLOYDS TSB: £4403.59 SETTLED IN FULL 17/08/06 :)

EGG: £451.52 SETTLED IN FULL 18/01/07 :)

 

 

Opinions and advice of kazzaw are independent, offered informally, without prejudice, without liability, and not endorsed by the Bank Action Group. If in any doubt, seek the advice of a qualified, insured professional.

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Sent Preliminary approach letter yesterday!!

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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  • 2 weeks later...

Recieved a letter back saying they are investigating the claim and I should have a response by the 1st Sept 06...

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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Got letter back form Egg outlining the reasons for charges...

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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  • 2 weeks later...

Are they calling my bluff....I sent the LBA letter on 29th August, I recieved a letter form Emma Clayton this morning informing me that her decision stands and no refunds will be applied, Im cliaming £100 should I now go to court.....what would anyone else do......Has anyone won with egg yet? I'll Have a look round the forum!!

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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Wayne, if your account is not in default you would be in a strong position

 

to teach Egg the Bully a lesson.

 

Egg threatens cardhlders in default with Egg counterclaim for payment of entire outstanding balance immediately, or else CCJ plus Egg's legal costs.

 

 

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When you say default do you mean arrears cause I owe them about £300 I reckon?

Live Long and Prosper!! Dont let the BxxxxxxS get you down....

 

Claiming back

Barclays £1968.00

Egg £100

MBNA £343.80 Recovered so far £140

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