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Claiming with no ref...pls help


indianna
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does anybody know if it is possible to still reclaim from credit cards if i NO LONGER HAVE THE ACCOUNT NUMBERS. when i paid them off i closed they closed the account as i had defaulted and i threw away all paperwork. It is within the six years though. Thanks in advancehi, does anybody know if it is possible to still reclaim from credit cards if i no longer have the account numbers. when i paid them off i closed they closed the account as i had defaulted and i threw away all paperwork. It is within the six years though. Thanks in advance

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Simply write to Egg office as shown in the Forum Sticky thread, providing your name, and address when with Egg, possibly your DOB for unique identification. Egg are legally obliged to retain records I believe for 7 years. With 70 successful reclaims reported, I have never heard of Egg making difficulties about providing 6 years statements in response to your SAR, at a cost to you of:

 

£5 for just a list of your penalty charges (this will take a few days),

£10 for a one-inch thick bundle of everything Egg recorded about you (this could take 6 weeks).

 

Egg will also require photocopy of your drivers licence or passport, and 2 utilities bill originals, to prove you are who you say you are.

 

When you have the itemised list, then send Egg one of the standard template letters.

 

 

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