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hi

 

i sent a letter off to cap1, they have replied saying they have put £24 back in my account but i asked for £150, can anyone help amd tell me what to do next i am a bit of a dunce when it comes to things like this

 

looby xx

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You need to send a letter to them telling them you want the full amount, use the LBA letter and put in a bit about you will accept offer as partial settlement only and you will continue for the full amount. Then when they don't offer any more after the LBA (which they probably won't) file at court, then they'll pay. Haven't got much time at the mo but will pm you the letter I used tomorrow.

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