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Poppy 11 v Natwest


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I cant believe the Natwest, I inadvertanly missed 3 direct debits this month as they went out on the first not the 3rd as I expected (paid a lump sum in on 2nd to cover), when I went to withdraw some cash today i noted that i was £114 short of what I exepceted to be in there. Phoned branch (put through to lending as it was a charge not customer relations as I requested) to find out whats going on and to do the cheeky lets save us a .

Natwests policy is to deduct funds immediatley from your account and not inform you first how can they get away with this?

Needless to say that I have begun my quest to get these charges refunded...I will keep you all posted.

*Won* Woolwich £5300

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