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    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
    • Probably the case @lookinforinfo Also an update, I've got the registered keeper letter. Just to check that I continue to ignore it until PAP letter comes in?
    • Thanks very much Bank. I've now done a lot of reading and have drafted my Letter of Claim as attached. I look forward to your comments. 16Apr24 draft Letter of Claim against Parcel2Go.pdf16Apr24 draft Letter of Claim against Parcel2Go.pdf16Apr24 draft Letter of Claim against Parcel2Go.pdf
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Contact your MP regarding bank charges.


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My MP always finds time to help everyone of his constituents, whenever it is needed. Oh & there's not 1 assistant in sight!

The MP you work for might have you doing these things for him, but I'll wager that not all of them do the same.

 

What your MP is doing is managing your expectations and by the look of things, he's dong a fine job. He is working for himself trust me on this.

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Ok, then lets forget all that has been said and start a new page so to speak. We we gladly help you to recover your charges.

 

Could you please draft a letter for us that may command a decent response from our elected leaders. Or you could you help us the voters, by exposing the way that our letters etc are disregarded by our so called representatives. I am sure the press would love to hear about this.

 

I would be more than willing to help, but do consider that a letter used too often is just a template by another name. Any letter that is sent too many times, or merely topped and tailed without any changes to the body of the text will be disregarded in the way I have described.

 

As for the press, they have their own agenda and more often than not, unless a story can be told in snappy little soundbytes or has a whiff of scandal about it, they could not care less. "MP's Ignore Voters" is not going to sell their papers.

 

perhaps our own heartfelt letters asking our own MP with some guidance would help and if uf136 can offer some assistance then this thread will be meaningfull and very helpfull,with someones experiance as to how the wheels of goverment turn then we may get a much needed response such as why are we writing to the BANKS SPIN DOCTORS like the FSA..who would disseminate and water down any agreements we would like to see,firstly it cannot be acceptable as in the petitions of £5.00 charges,when the initial reason for the group was to stop unlawfull charges,and the people who have already had settlements have had full restitution in most cases..so dont lose track when someone has told us that the standard letter isnt the way..perhaps uf can help who knows i for one would like to see his/her input

imo

patrickq1

 

I will gladly help you and share what I know.

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Perhaps you would like to take a look at this template letter to our MP's etc, fsa-review-waiver-(post 94)

& advise us as to what needs to be added or deleted from it. We would be very grateful if you could help us with it.

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If you approve of my Post, please tip my scales.

13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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Have written to my local MP, he has now replied with what looks like a 'Standard' letter from Kitty Usher who is the Economic Secretary to the Treasury. If I can scan a copy of this letter and post it on here, I will.

But basically the end paragraph is what sticks in my throat as being a load of nonsense.

 

In making the decision on the waiver, the FSA has particularly considered consumers facing financial difficulty. High street banks and building societies subscribe to the Banking Code that covers how firms deal with cases of financial difficulty; the Ombudsman also considers the Code when making its decisions. The waiver does not apply to complaints about the way that banks and building societies have dealt with financial difficulty. The waiver requires firms to identify such complaints and to progress them throughout the waiver period. If these complaints cannot be resolved, the Ombudsman will be able to consider them.

 

Having written to both the bank and the Ombudsman on the lines of financial hardship and received no reply from the bank and a 'brush-off' from the Ombudsman, I find the above paragraph a trifle hypocritical.

 

Squarebob.

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