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    • Hi HB,  I have been using it - freedom pass for a long time, this is why i am worried, my memory fails me!  there is no way of checking on the freedom pass usage according my partner.  see my question on your comments: Paragraph 1 a short explanation of why you used the card on the day you were caught worry: as i said i have no excuse other than to save some money  Paragraph 2 you know you made a mistake and you regret it worry: yes i will admit that it is my fault and apologise profusely - will see other template Paragraph 3 you understand how what you did is wrong and the effect it has on TfL worry: yes will do, borrowing words from other template Paragraph 4 you have taken action - tell them what - to ensure that this doesn't happen again worry: i have an oyster PAYG which i use for my journey in to work -ranging 2-3 days a week;  so i can't say that i will buy a season ticket which is more expensive?? Paragraph 5 you ask if they would allow you to pay the outstanding fare and their administrative costs to resolve this worry: i will do that. QuestIon: will they inform my employer?     
    • So they seem to be deliberately fouling Britain - not 'just negligently Need to be in jail alongside the PO crims, and rabidly corrupt MPs
    • Well, we know it seems that the poops and others just use there MP position mainly to generate funds from their 'outside' lol interests Lets hope labor BAN second jobs for Mps - all second jobs - then create a truly independent expenses 'police' with real powers Tip of the iceberg: "A cohort of Conservative MPs standing down before the next election have netted jobs worth millions of pounds and have taken dozens of all-expenses-paid trips funded by foreign governments and lobbyists, the Observer can reveal." so far - "top of the list was former justice secretary Brandon Lewis, who has taken on five new part-time roles worth £410,000 a year alongside his commitments as an MP.   Outgoing Tory MPs take lucrative second jobs and ‘swan off on jollies’ | Conservatives | The Guardian WWW.THEGUARDIAN.COM Sixty four Tories and four independent MPs who lost party whip plan to stand down from the Commons amid dire polling for Conservatives  
    • The first thing you need to do is for your father to send Argos customer services an email saying he wishes to return the item within the 14 day cooling-off period under the Consumer Rights Act 2015. This is important because he needs simple proof to back up his request, as they are being stubborn. Enclose a copy of receipt details so they can locate the sale, Distant selling regulations will apply as he made the contract online with the retailer and they took the payment. The contract is between your father and ARGOS. He has to cancel the contract and receive a refund back to his debit card. You cannot act on his behalf (Privity) as a third party and they have every right to refuse to deal with you if they so wish. Data Protection the number one issue. How you received the goods is irrelevant. A retailer's terms and conditions cannot derogate statutory obligation.
    • TfL take abuse of staff passes very seriously. If the pass has been confiscated I imagine they will write to them and it could result in the card being suspended for a time, as I understand it. I hope you've told them about the card being confiscated and why? We need to know how many times you used the pass please - how many weeks at 2-3 days a week. Later I would expect TfL to write to you as well, possibly with a schedule of journeys made with the card, to ask you to tell them which journeys were you. They will ask for your side of the story. We can help you to refine a letter to send once they write but you need to start it off because you're the only one who knows the full story. I suggest something like this. Paragraph 1 a short explanation of why you used the card on the day you were caught Paragraph 2 you know you made a mistake and you regret it Paragraph 3 you understand how what you did is wrong and the effect it has on TfL Paragraph 4 you have taken action - tell them what - to ensure that this doesn't happen again Paragraph 5 you ask if they would allow you to pay the outstanding fare and their administrative costs to resolve this Please don't copy and paste what I've said, use your own words. HB NB This is a suggested reply, don't send it before they write to you because we need to see what they say.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Advice on rejection of settlement offers.


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Hiya peeps.

Just after a bit of advice from anyone in the know...:)

Its regarding a debt to Natwest Bank.

Have claimed back unlawful penalty charges on this account through the county court (i was awarded judgment by default).

 

However, Natwest have been chasing for the full amount (including all the penalty charges that were awarded!)and have failed to reduce their "debt outstanding" amount at all.

 

Obviously, i want to clear this debt, so on 3 occasions have offered them settlements...ranging from 10% to 50% of the debt.

Each time they have written to say that cant accept as its too low.

Now, they have farmed the debt out to Buchanan Clark and Wells..whom i received a letter from this morning asking for full payment of the debt.

 

Can Natwest just pass this debt around willy-nilly, even though i am making an active effort to settle it??

 

Should i allow them to take it to court? As surely a judge would not look favourably on them for refusing offers of payment?

Just need some advice re this as im not sure what i should do now.

I have today sent a CCA request to Buchanan Clark and Wells, so hopefully that will see them off for a bit, or they will refer it back to Natwest, either way, they cant chase me for it without an agreement.

 

Any advice gratefully received

 

Han x

  • If Wishes Were Horses...
  • Hannahbtw Vs Woolwich ~settled in full! £2248.87~8/6/07
  • Hannahbtw's OH Vs Natwest~ settled in full! £2155.35~5/7/07

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However, Natwest have been chasing for the full amount (including all the penalty charges that were awarded!)and have failed to reduce their "debt outstanding" amount at all.

 

did you have the penalty charges removed from the debt or did you have a cheque refund?

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I had a cheque refund for the full amount of charges and interest.

Its only due to this that im able to make them an f&f settlement offer:)

Han x

  • If Wishes Were Horses...
  • Hannahbtw Vs Woolwich ~settled in full! £2248.87~8/6/07
  • Hannahbtw's OH Vs Natwest~ settled in full! £2155.35~5/7/07

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I had a cheque refund for the full amount of charges and interest.

Its only due to this that im able to make them an f&f settlement offer:)

Han x

 

i'm confused by this statement then?

 

However, NatWest have been chasing for the full amount (including all the penalty charges that were awarded!)and have failed to reduce their "debt outstanding" amount at all.

 

They have already given you the refund? Are you looking for it twice? :confused:

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Sorry, im not the best at explaining things clearly!

Ive offered Natwest up to 50% of the debt (including the penalty charges which have already been refunded to me)

Because the court chose to issue a cheque, rather than a reduction in the amount owed to Natwest, i am taking off the fees for going to court via MCOL, but the remainder has been offered to Natwest as f&f settlement, plus a bit extra to make the total amount offered 50% of what is outstanding.

They wont entertain it though and are asking for the full amount or back to court.

Han x

  • If Wishes Were Horses...
  • Hannahbtw Vs Woolwich ~settled in full! £2248.87~8/6/07
  • Hannahbtw's OH Vs Natwest~ settled in full! £2155.35~5/7/07

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Thanks sequenci!

Ive CCA'd the DCA this morning, asking them not to use the £1.00 fee to reduce any amount of the debt.

Are Natwest allowed to pass this debt around though, as i am actively making them offers to settle it?

What should my next letter to Natwest be with regards to another settlement offer? They seem to just want to full amount or nothing.

Surely letting this go back to court even though im making offers would be contrary to guidelines on collection of debts.

Han x

  • If Wishes Were Horses...
  • Hannahbtw Vs Woolwich ~settled in full! £2248.87~8/6/07
  • Hannahbtw's OH Vs Natwest~ settled in full! £2155.35~5/7/07

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