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    • Name of the Claimant ? Calderdale College   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 16/09/21   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = 05/10/21 + 14 days to submit defence = 19/10/21 (33 days in total) -   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. The Claimant claims the sum of £1042.50 in respect of tuition fees, details of which have been delivered to the Defendant. Payment has not been made and the Claimant therefore claims – 1. The sum of £1042.50 being as to the sum due. 2. Costs. The Claimant has complied with the Pre-Action Protocol for Debt Claims dated this 15/09/2021. The Claimant claims interest under section 69 of the County Court Act 1984 at the rate of 8.00% a year from 30/05/2019 to 15/09/2021 on £1042.50 and also interest at the same rate up to the  date of judgment or earlier payment at a daily rate of £0.23.   What is the total value of the claim? £1394.44   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No  Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Tuition Fees   When did you enter into the original agreement before or after April 2007 ? After April 2007   Do you recall how you entered into the agreement...On line /In branch/By post ? At the college – signed paper.   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? No.   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. STA International   Were you aware the account had been assigned – did you receive a Notice of Assignment? Received letters from STA International chasing debt.   Did you receive a Default Notice from the original creditor? Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No   Why did you cease payments? Was withdrawn by course tutor from the course.   What was the date of your last payment? 29 March 2019   Was there a dispute with the original creditor that remains unresolved? Yes   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No  
    • If the house was empty for 5 months presumably no-one was watching TV there. An empty house does not need a TV licence if the TV set is not in use. And you don't have a legal obligation to advise TVL that a house is empty.   So apart from the other points already mentioned about TVL you weren't committing a TV licence offence anyway!
    • It's a standard disclaimer, potential employers are unlikely to draw the conclusion that you have. Don't worry about it.
    • Big fish. Little fish.   I bought a product that was marked wrong, through misleading information from a massive company and wondered how I should the raise the issue with them that might be to both our advantages, ie. both helping them while maybe being rewarded/compensated.   I'm entirely within my rights to do this and there's nothing unethical about it.   You'd think I was trying to commit fraud for pity's sake. Who has never tried to take advantage of a big company making a mistake?    I used to get free credits from Apple for spotting spelling errors on iTunes.   The company made a mistake and I was sold a product under false pretences! Therefore I'm either getting less than what I thought I was paying for, or I can ask for a refund and several hours of my time have been wasted. How on earth you can turn that round on to me and try to make out that I'm the one trying to do a wrong turn is really quite something.. 
    • The thread was moved because you are asking advice about deliberately taking advantage of someone else's mistake to gain some extra benefit.   If somebody tried to do that to you I expect that you would be very happy and you would say that it was unfair. You would be right. As I've already said, this is not the kind of thing we get into.
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Land of Leather Delivery Charge


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We ordered a suite from Land of Leather in July, and we were phoned last night to say delivery will next week and did we know we had to pay £69 in cash delivery? Well we didn't. When we checked our invoice it had been added in the special instructions box but we believe this was added after signature as the salesman had got me to initial everything we had agreed to and this was not initialled. We have complained to the store in person and on the phone as at no time were we informed of this. I have today written a letter to the store informing them that I will pay it but only under pressure as I want my suite, and that I intend to seek this money back at a later date (this follows advice from Consumer Direct). Has anybody else had this problem?

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  • 2 weeks later...

Its a standard part of the LOL contract. they should have told you of the charge in the showroom when you ordered the suite


i had to pay 59.00 but i was aware although i queried why and was told it was because they use contractors to deliver the sofas.


im not so sure you will get your money back as it is a term of the contract that you agree to pay for delivery




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If it was added after signing and you can show you didn't agree to it, there is nothing stopping you from claiming this back as long as you make it clear you are paying under duress (might be handy to have a little notice that the delivery company sign)


All depends on what it says in the fine print make sure you read it all and if you were to try and claim the money back you would need to be certain that it was added after the signature.

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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My delivery charge was £59 (back in April this year) but ordered in Feb and delivered late. They failed to install it and I had to do it myself.


If I was you I would film them making the delivery and get them to sign a very lengthy small print document once they have installed/delivered your new product. What is good ffor the goose as they say... If they refuse to sign it then refuse to make the payment of the delivery charge. T&C 's work both ways.


We were made aware of the delivery charge and reminded prior to delivery when we paid the balance.


By the way once they have your money you will have a real fight on your hands to get anything back. Also make sure you check the goods 100% before accepting and if you are not happy refuse delivery and put it in writing.


I would not deal with this company if they were the last retailer in the world, I would rather sit on broken glass than give them a penny.:)

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When LOL delivered my suite my OH had taken all day off work and they phoned at 19:30 to say they weren't going to make it. I refused to pay the delivery charge point blank, after a bit of a battle, they agreed, so if they turn up late etc, refuse to pay. Ring the store, they'll prob refer you to a manager but they will roll over, as it'll cost them more to take it back ;)


On a side note, I think all (certainly some) of their delivery drivers etc are self employed using their own vehicles, which is why you have to pay the driver.

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