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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Aggression


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Guest louis wu

Or do you mean a patient has been aggressive towards a nurse, and a manager has had to protect a nurse from injury?

 

Big no no:mad: (although some people think its acceptable:()

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It concerns a individual who was physically aggressive towards a patient,this incident happened long before the UKKC (NMC) came into being.This person was protected by certain senior nurse managers because they felt he was one of the boys.This person has become CSM and used his bullying tactics to climb to the top,the post was never advertised.The patient concerned had to receive three sutures above his (L) eye following a punch he received from this person,at the time the person was ward manager.Many more spring to mind

 

Bullying those nurses who worked on his ward (verbal aggression)

Encouraging stds when leaving his ward to buy alcohol.

F-----g consultants off during ward rds and while they were on his ward.

Being involved in a ward manager click so that one would protect the other.

Consuming alcohol while on duty,ie xmas parties

 

I could go on forever,I just happened to be speaking with my colleagues over coffee at change of shift.We were talking about some of the patients we nursed in the past and the colourful personalities we encountered along the way.And in the course of the conversation this particular individual sprung to mind.Hence the question.

 

Bigdess

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Sounds like terrible management. I would like to think that this could not happen today, if it did there should be policies in place to deal with issues such as capability, bullying, whistleblowing, disciplinary as well as regulation by the NMC.

Poppynurse :)

 

If my comments have been helpful please click my scales!!!!

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In those days this was the norm,some of the things I have seen down through the yrs dosn't bear thinking about.In those days it was turn the other cheek or else.Certain sections of management behaved in a really disgraceful manner.If that nurse was working in the wards today he wouldn't last one week.I am now working in a dementia assessment unit, and very happy,I prefer to work with female staff because I get on much better with them,they make you feel part of a team and the crac is pretty good.I love to see my patients smile and laugh and enjoy making them laugh Hunter Patch Adams style (Clown Nursing)

 

Bigdess

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  • 2 months later...

sorry i know this is an old thread and the statement "in those days" made me think...........

i went to the UKCC in London to a hearing not too long ago, YES abuse these days does still occur, thankfully there was both myself and another nurse as wittness, as the "abusing nurse" when confronted said "ill turn the tale and say one of you did it if im caught"

therefore she knew what she was doing!!!

its not a nice experience and dragged out for almost 18 month before she was sacked (obviously under investigation she was suspended) we ended up with protection due to the incident as obviously relatives wanted to know if their mother/father etc were abused

but in answer yes it goes on, and id have no hesitation whatsoever in reporting it as long as there are more than yourself as wittness

honey x

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i have just come out of hospital after a twin bypass to restore the bloodflow to my legs next i have a heart bypass poss next april/may,

the reason i am writing this is to make my feeling known and my absolute disgust at some PRACTICES GOING ON IN OUR LOCAL NHS TRUST HOSPITAL,north wales

i was in the hospital for nine days but during this time i witnessed the most inhuman treatment by a male nurse and his co horts,i am only 55 and have my brain still working and in full control of what is going on within me and around me,but what i witnessed was so distressing(even now my angina has flared up badly in writing this distressing letter)as mentioned above this male nurse who came on the night shift in the ward was something i could nt beleive what i had witnessed,the nurse was bullying patients and in particular it would happen late in the evenings about 11:30 he would start his rounds of our ward looking in on patients who had rung their emergency bell,on this ward it was mostly old aged persons when i say old age i mean they were mostly in their 80 plus,one old fella accross from me was suffering slight dementure and when he came awake he would be confused (he had a simmallar bypas op)during his confusion he would try to get out of bed i say try he would litteraly fall out of the bed and then the nurse would put him into a chamode to sit for a couple of hours where he would then fall asleep again,one of the reasons for falling out of bed was the safety guards were not always up...i thought on the first night that ok the nurse was wrong by not ensuring the guard was in place,he would also tug at his catheter due to his confusion,i heard the coments from the nurse and what he was saying was alarming to me even in my state and under the influence of the drugs i was being prescribed i thought i was dreaming but i was also aware rhat on my third night after my op and came out of intensive care i heard the nurse from behind the screens talking to the old fella and saying stop being a silly old man just do as you are told,the nurse was not aware i was awake,i then heard the old fella -whimper in pain on a few occasions during the night and not being able to see what excactly what the nurse was doing ,but when the nurse removed the screen he had done a bed change and looks like he had cleaned the old fella up,this was my first night on the open ward where six men where in..on the second night the old fella repeated his routine of trying to get out of bed this time i rang for the nurse and he came to my bed i questioned why he had not respoded to the old fella he said he was a pain in the ass and sometimes it does them good to be left to stew for a while,well i thought abaout this and then the nurse must have thought twice and pulled the screen around the old fella this time i heard him whimper at least four or five times and when the srceen was romoved the male nurse went away with soiled sheets,the old fella was crying by this time and i was concerned so i rang the alarm again half an hour later the nurse came to me and i then questioned him why he had taken almost half an hour to see to me,as i could see the nurse sitting with his feet up on the desk ignoring my calls(through a side window pane his reflection)so i told him why does he not prescribe a sleeping draft for the OF as their was a senior nurse their to administer any medication,he just said the OF was being akward.with this i disagreed and told him he should nt bully and really should try to understand this old fella,he was miffed at this then the senior nurse came to me and said he is the nurse for this ward and his opinion counts and he has been in this job so long he knows better so leave it at that this was about 2:30 in the morn by then and the old fella was asleep by then so i left it at that ,at 6:30 in the morn two female nurses came in and changed his bedding again very caring and very good they were to mthe next day during the day this young nurse came on the ward and was speaking to the patient next to me but it was her tone and manner that i was concerned about and i am the last one who bullies dont want to meet i cannot stand bullying and in front of the whole ward i raised my voice to this nurse who was in her last year of trining and told her what i thought in front of the whole ward just what i thought of her bullying she almost burst into tears and i dressed her down uncontrolably and i reilised i was going a bit far so i then spoke with her quietly and warned her that i would not tolerate this systematic bullying and complained to a senior nurse,she was removed from the ward and an apoligy was made to the patient who later thanked me as did all the other patients,even the olf fella smiledmwell as the days were going by this male nurse who was on permenant night was being seen less and less then on the friday night on my seventh day the male nurse was on duty again and this time i noticed what i thought was odd was this nurse who for most of the week was making and giving out prescriptions had cut off my pain releif supply of the mothphene and i questioned this and asked why he said it was in my notes that i complained they made me sick,so i said that gives you no right to stop supply ,he was annoyed at this and i think he was in a foul mood so he said he would see another nurse and with this je came back with a seniour nurse who said he thought he was doing right by you mi told her then that he had no right and even so i feel that this practice of one nurse adminitering drugs alone should be frouwned upon and she said he was doing this for so many years he is unlikely to make any mistakes,well i was not happy with this and said so,during that friday eve he was then persistantly switching on the trash machine and this had been going on nightly and would usually start about 12:00 midnight but i did not reilise it until then that it only started when i first made my opinions known to him ,so he would deliberatley switch this machine on and leave the door wide open this distuberd everyone sleep and then he would repeat this proccess every night till i blew a fuse and rang my bell persistantly he tried to ignore this so i got out of bed this was at 3:00 on the fri/sat morn and went straight to the door and slapped it closed then i went to the telly room about two more wards down the corrider their he was reading a paper,i entered and told him in no uncertain terms just what i think of him and his childish pranks but he can be rest assured that i was going to make a formal complaint towards his attitude..i thought this would be the end of things untill the last bight i was in the hospital,where he got one patient in the next bed beside me at 12:00 midnight he put this fella in the toilet chamode and left him their in full veiw of the whole ward to do his bussiness not only that because the fella was hust out two days from a op because he was almost thirty stone and drugged upto the eyeball and was nt fully comprehending his situation the fella fell asleep on the chamode and during his sleep he must have done the toilet at least three times and the smell was unbearable,then at 4:00 in the morning he put the fella to bed then went to see to the old fella accross from me i think he thought i was asleep as i was pretending to be but what i witnessed was unbeleivable and so sickening i got out of bed when he finnished and went and found the seniour nurse by this time it was past 5:00 in the morn,he was changing the old fellas bed (considering the old fella had a simmallar op to me twin bypass)he got the old fellas head and back and sat him upright in an ubeleivable fashion and as fast as he could this must have been excrutiating and even now i feel that pain trying to sit upright so you can imagine the pain he cause the old fella ,then he removed the old fellas catheter and when he had changed his sheets he then left the old fella without replacing the cathetermwell within the our i was witnessing urine pouring over the sides of the old fellas bed (can you imagine all this urine going into an open stitches wound ,i witnessed the most in humane treatment ,i could not find the senior nurse but when i found him again at six o clock in the morn i informed him what i witnessed his reply was no one would beleive me,well he was wrong as two other patient complained against him,i saw the matron and her boss and told them of his systematic bullying and in human treatment of patients they prommised they would look into this complaint and see what they could do ,,to date i have not heard from the hospital but i also informed my surgeon what i had witnessed and told him i was making a complaint and he said i should,i also informed that they should have an investigation into this male nurse as i beleive if some hasnt already died in his care then someone more frail will,i still have not heard from the hospital as they released me the very next day ,i was also informed by a nurse they will brush it under the carpet

patrickq1

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thank you i am deeply concerned,i found my stay distubing but i cannot complain about my treatment in ITU i was in there for two days and found it absolutely brilliant i just wish all the staff had the same attitude..but i am concerned and am glad of the information you have posted...i shall pass my information onto them,i am concerned in the fact that he may have already caused serious harm to other patients their is no excuse for what he was doing imo i think he is mentally disturbed but again i am gratefull for your input

patrickq1

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thank you i am deeply concerned,i found my stay distubing but i cannot complain about my treatment in ITU i was in there for two days and found it absolutely brilliant i just wish all the staff had the same attitude..but i am concerned and am glad of the information you have posted...i shall pass my information onto them,i am concerned in the fact that he may have already caused serious harm to other patients their is no excuse for what he was doing imo i think he is mentally disturbed but again i am gratefull for your input

patrickq1

 

 

I think you need to put your concerns in writing to the director of nursing at the trust who can then investigate. And please use punctuation - it makes reading so much easier icon12.gif

Poppynurse :)

 

If my comments have been helpful please click my scales!!!!

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i have written my complaint and concerns to the address given above the nmc ,i can honestly say that i am suffering nightmares from this not all the time but enough to wake me and remind me of the pain i am going through from my op,i was not excpecting the operation i had i thought couple of hours and i will be out next day lol

fat chance its now been five weeks since my op and i was out in 9 days ,my doctor said dont forget this was a major op and it does not heal overnight ,then offered to put me on the morphine uuggghh no thanks i will put up with the pain for now ,i have told the people i wrote to yesterday that i was willing to come forward as a witness,unfortunitly one of the patients he was bullying has sadly passed away cancer of the pancreas not sure how to spell it,its sad that this nurse has to have such a bad and sneaky attitude to people he should care for its sad that it has taken someone like me to step into the breach so to say and stand up for any future patients who have the dreaded misfortune to come accross someone so twisted ,i would nt leave him in charge of a cat let alone patients

anyway i have now started it so i will see it through to the end

patrickq1

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im really sorry that you have had to witness this abuse or that indeed it goes on at all, I wish you a speedy recovery from your operation, but please dont let the pain drag you down, the recovery will take alot longer if you are having to deal with that too

honey x

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