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louylou v`s alliance & leicester


louylou
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hi everyone,

i sent out letter requesting my bank statements from a&l, giving them the 40 days. having heard nothing from them i sent another letter giving them 7 days, they contacted me by phone saying they will sort it out but it will take a further 21 days for them to send out my bank statements, are they able to take this long to send them out to me, any advise would be much appreiated :)

thanks louylou

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They are required by law to send them within 40 days. You should report them to the Information Commissioner. You can file a claim in court to force them to send the statements although this is costly (£150) and if you are going to get them in 21 days in may not be worth making a claim.

 

All the best

 

Zoot

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