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We kept getting calls from this crowd asking for Mrs B's dad. He passed away almost two years ago. I have told them countless times that he has passed away, and that every time they phone, Mrs B gets dreadfully upset. I have asked them not to call, and to remove all details have also done a Section 11 request, with which I received the following reply: Further to your email dated 2 July 2013, regarding the telephone canvassing calls you have been receiving from Zenith. I sincerely regret that it has been necessary to make a complaint of this nature. I can confirm that your