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Found 5 results

  1. Hi all. I had a 12mth contract with x4less. After the 12mths was up i cancelled. All was fine, then started getting txts saying i owed £10? apparently my DD was cancelled, they gave me a number to ring and pay. for weeks i tried to ring and pay this £10 to no avail, kept ringing and ringing untill i got a message saying 'all our representatives are busy, please leave a message' I left multible messages with my details saying i wanted to pay. for weeks i tried and got more texts. Rang the gym, harlands, emailed gym, the manager never did i
  2. I signed up for the 12 month student deal £11.99/month a few weeks back decided to stop it as I no longer needed the gym. As I hadn't activated my account for their website I just cancelled the DD (which weirdly just said £0.00?). I realise that was not sufficient enough. Skip forward to yesterday, I receive the lovely email from Harlands saying I owe the first month's fee + the classic £25.00 admin charge - adding to £36.99 . I then go on X4L website and submit the cancellation form (saying I'm relocating and backing up with a bill). I then received an email tod
  3. Hi guys. Just after a little reassurance. I joined my local X4Less around November last year (2015) over the telephone. I was informed at the time that it was a rolling 12 month contract of £9.99, and i could leave if i moved away from the area, was made redundant, medical grounds etc etc... Roll on March 2016. I suffered a back injury and informed the gym of this. They said they needed proof so i went back to the doctors and asked him to give me a note stating i couldn't continue in the gym. I proceeded back down to the gym and presented this to one of the staff behind the counter.
  4. Hi everyone and thanks for this great forum! I'm very new to this so sorry if i get some things wrong. Here is a timeline of events: 03/08/14: I join the Newcastle branch of Excersise4less, being told it is a rolling contract of £9.99 and that I can cancel at anytime. The same day i head home to find an email telling me that my contract is in fact for 11 months. That's fine, I intent to go anyway. 25/08/15: 12 months of not going to the gym later and I start thinking that maybe this membership is a bit of wasted money. I cancel my Direct Debit and cancel my subscription in the
  5. I joined in Aug 2014 on the Bank Holiday Special. Sent them a notice of cancellation to the Gym branch I joined in (Stockton South) on 21st Aug 2015 as I had fulfilled my 12 month contract. As soon as the August Payment went out I cancelled my DD with the Bank. This morning I received a letter from Harlands requesting money with admin fees, I had already followed their cancellation steps. and fulfilled my 12 months as per agreement. Ive rang my branch and I was asked had I been into the gym to sign a cancellation, I stated I hadnt as per their own website it just says written notice. Whi
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