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Found 6 results

  1. https://www.wintrillions.co.uk/ Dear friends, In december after looking around subscribed https://www.wintrillions.co.uk/. I then contacted them either by phone, email or live chat to cancel and refund the subscription. This may, few weeks ago I found out they had charged me 3 more times. Not the same subscription but 2 weeks after the initial subscription and request for cancel and refund they decided to charge me more amounts on 22nd and 23rd December 1017. I got a call in January and said no thank you to this mega millions jackpot and they charged me again. When I found out I contacted them they said I would get a refund. Made many more contacts and saved one of the chat scripts, where the lady was told the whole story and said the refund would be made today. I waited further and sent them voice messages and emails to confirm this has been done. I spoke to the same lady yesterday on the 21/05/2018 and she denied all this and then when I sent her the chat script she played the word game. Twisting everything. My bank said the 120 days for visa dispute is over and it is not fraud as I had given them my details. Important points are. They call it subscription but its one of payments. Also they charged me 4 times for 4 totally different products. With varying amounts. What can I do please? I want my money recovered. Ali
  2. Feel its not far off , sickening, especially when its being used to manage essentials https://www.theguardian.com/business/2017/sep/18/britain-debt-timebomb-fca-chief-crisis
  3. Feel its not far off , sickening, especially when its being used to manage essentials https://www.theguardian.com/business/2017/sep/18/britain-debt-timebomb-fca-chief-crisis
  4. Just been looking though old stuff on my computer and I came across a document I made a few years back 2011, I stupidly signed up via this website to apply for a "guaranteed" loan. However, I was then instead, giving a bunch of loan companies for which I know of anyway and also for who will not give me a loan. I cancelled my account with this guys after 5 minutes. Later that night, I phoned my bank up to check my balance and I was then shocked to learn that £67.70 had come off my account from that company! Never once was I informed from there was a charge for joining you this company Later, I read the small print on the site in the terms and it said: "Cancellation 4.1 A one off joining fee of no more than £74.85 is payable in most cases after you have had an average of 14 days membership and access to the site. If you have not cancelled/terminated your membership with us, you will be automatically charged by a direct charge to the debit/credit card authorised by the member with an ongoing membership fee of £8.89 which is payable monthly until such time as you decide to cancel your membership. 4.2 Under the Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your application within 14 days of receiving these terms and conditions and receive a refund. If You wish to cancel your application, You must write to us confirming your request to cancel your application, either in writing to: Customer Services, Ezeloans.net, 88 Wood Street, London, EC2V 7RS. 4.3 With regard to payments set up by Credit or Debit Card, if Your payment declines we will attempt to take the payment from the card until we are notified that You wish us to cancel such attempts. Written confirmation may be required" I emailed them and they sent me the following: As you have contacted us with regards to Cancellation of your account we feel it is prudent to remind you of the following things. Since we received your application we have worked hard to find you lenders who can provide the loan you requested. We have uploaded these loan products and lenders to your personal profile for you to review and complete. To view these you will need to log back into your personal profile at http://www.ezeloans.net/profile.aspx and complete the details they ask for and then you will be able to receive your credit agreement and loan. If the lenders are not suitable you need to let us know the reasons why so that we can source alternatives for you. We have provided the services as set out in the terms and conditions. When you completed your application you confirmed you had read, understood and agreed to the terms and conditions. The membership fee was clearly stated on the page into which you input your credit/debit card details and also clearly stated in the terms and conditions: 4.1 A one off joining fee of no more than £74.85 is payable in most cases after you have had an average of 14 days membership and access to the site. If you have not cancelled/terminated your membership with us, you will be automatically charged by a direct charge to the debit/credit card authorised by the member with an ongoing membership fee of £8.89 which is payable monthly until such time as you decide to cancel your membership. I will cancel your monthly subscription with immediate effect and your on-going membership fee of £8.89 will not be collected. I will leave your personal profile active until the end of your current membership period and then turn it to an inactive status. Kind Regards (Ezeloans.net) I replied to them and I threatened them with watchdog and ombudsman and they sent me the following email: Thank you for your email with regards to obtaining a refund of your initial membership fee. We are sorry that you wish to cancel your membership with us, in order to completely cancel your account and obtain a refund of your initial fee you need to follow the steps laid out below: To confirm your cancellation and to obtain a refund of the membership fee you will need to write to Customer Services, Ezeloans.net, 88 Wood Street, London, EC2V 7RS as per the terms and conditions you agreed to when you signed up: 4.2 Under the Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your application within 14 days of receiving these terms and conditions and receive a refund. If You wish to cancel your application, You must write to us confirming your request to cancel your application, either in writing to: Customer Services, Ezeloans.net, 88 Wood Street, London, EC2V 7RS. Please include the following information: REF - EL/04 -Name -Postal Address -Membership Fee -Email address used to register On receipt of your signed refund request your refund will be processed, dispatched and returned to your account within 14 working days. Kind Regards (Ezeloans.net) So, I sent them a recorded letter and I heard nothing! By this point, I contacted a company (I cant remember who, maybe the fsa) I got a call back from another company (I also dont remember who but they were based in Aberdeen) who said they would get my money back for me, and that they had to deal with it cos, the amount I was after was not a big amount but they would still need to take a small percentage, about £5 or so and I said ok. BUT, I never did hear anything back from those 2 companies or even the dreaded ezeloan. Yes, my money is long gone and I cant do anything about it now but, I was just wondering, if these people ever did finally get into deep trouble??
  5. Debt-hit soldiers are targeted by 3,300% payday loan firm... in MOD's own magazine Loans company sold advertising space in Ministry of Defence magazine Rising concern about the number of soldiers getting into debt New recruits earn less than £14,000 a year and private are paid £18,000 The Ministry of Defence was condemned last night for cashing in on the debts of its poorest soldiers by selling advertising space in its staff magazine to a payday loans company. For an undisclosed fee, Forces Loans, which charges an APR of more than 3,300 per cent, is promoting its loans in Defence Focus – a magazine published by the MoD and read by British troops worldwide. The revelation comes as Army commanding officers are expressing concern about the numbers of soldiers getting into debt, and when thousands of troops are expecting to be made redundant in the latest round of job cuts. http://www.dailymail.co.uk/news/article-2254767/Debt-hit-soldiers-targeted-3-300-payday-loan-firm-MODs-magazine.html
  6. My main concern with them is why charge £25 for a transfer fee using faster payment when it's actually free to use by the banks now and is the only method available for same day payments unless you specify payment on a different date then it goes under BACS. So, why charge £25 which i find to be a substantial amount to charge for a free transfer. If you still want to rip customers off then at least charge a minor £5 which is easier to swallow. I urge Swift Money to look into their transfer fee policy which they charge you interest on and consider it as part of the loan as well which is a complete rip off. If you have a loan with them then write to them and make them aware you are not happy with the transfer fee which is off putting. If it's not for the transfer fee i would rate this company highly and one of the few responsible lenders as it would only lend you up to £250 Max which is fair in payday loan terms as the fees are very high and can therefore be paid by customers rather than having loans of up to £1000 plus fees that 9 out of 10 won't be paid off.
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