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Found 2 results

  1. Public anger towards Britain’s big six energy firms has generated more than enough heat over the years, and it’s making some firms fear for the safety of their employees. Around 400 staff at British Gas and EDF Energy have been kitted out with stab vests in case of sudden attacks by consumers who either have outstanding bills or, more controversially, tamper with gas and electricity meters to steal energy. The firms’ employees are tasked with investigating energy theft and forcibly fitting homes with pre-payment meters to resolve customer debt. Around 180 of EDF Energy’s staff have been instructed to wear protective vests after a ‘risk assessment’ deemed physical protection necessary against violent customers. Around 200 of British Gas staff have been advised to follow similar precautions. Read more: http://metro.co.uk/2015/06/21/energy-firm-staff-issued-with-stab-vests-to-fend-off-angry-customers-5256429/#ixzz3dsnavjVX
  2. Hello To cut a long story short, i had taken out dual fuel tariff with Scottish Power. When my 1 year contract came to an end they took it on themselves to issue me a new tarif without contacting me, anyway there were no accurate meter reading done by Scottish Power.so i made a complaint regarding the estimated meter readings Scottish Power decided to close the account. Scottish Power finally sent a meter reader to come and take a reading late February 2015, few weeks later i received a electricity bill shy of £800. I have been in touch and Scottish Power keep saying the bill is correct. I truly don't think my energy bill is correct, what are my options? Thanks
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