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  1. Hello I have rec'd two notifications from SERCO who own DLR that a penalty notice was issued to someone who doesn't live at my address and in fact has never lived at my address. In fact the surname of the person does not exist anywhere. I sent the letters back Not known at this address but am now receiving letters from a debt collection company saying they will be sending round enforcement officers etc. I am not sure what to do now - it is very difficult to prove that someone who doesn't actually exist doesn't live at your address Can someone advise me how to proceed with this as I
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