Showing results for tags 'wrong email'.
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Hello, I have had considerable trouble submitting my ET1 form for unfair dissmissal. Initially I try to complete the PDF online form as advised by the Citizens Advice Bureau. I use a apple computer and could not fill in the fields. I was told by the 0845 help line that this was an issue with apple and the browser. I then went to an internet cafe to use a PC. I filled the form and pressed the submit button. I received no confirmation on screen. The next day I tried to call the East London Employment Tribunal office but could not get an answer and I tried several times. I then tried calling the central london et and spoke to a man there. They had no record of my ET1 form. He advised me that I should fill out the PDF and save it to my computer and then email it to east london as an attachment. He then dictated the email address londoneastet[at]hmcts.gsi.gov.uk he then changed it to eastlondonet[at]hmcts.gsi.gov.uk, I went through the address with him twice as he seemed unsure the first time. Some time elapsed befoer I submitted my ET1 as I had the chance to see a lawyer and refine it. I then sent my completed ET1 form attached to an email on the 19th May 2013 11:23am. However I did not receive confirmation again and it turns out that I was given an incorrect address for the East london ET which is actually eastlondon[at]hmcts.gsi.gov.uk so there is no 'et' at all in the address which is the only office on the contact list I have found that does not use the 'et'. I called the east london office on the 3rd June 2013 and spoke to a lady who informed me they had not received my form. she said send it again , so I forwarded it to them so as they would see the original date that it was sent and immediately got a confirmation back that they had at least received the email, this was on the 3rd and my last day of the 3 month and 1 day period was the 27 may 2013, which I was well aware of. I phoned the central office and asked for the east london office email and sure enough they gave me the wrong one again. They have set me a tribunal date and given me a case number. I am still very anxious that the company I am claiming against can say that I was out of time even know I initially sent the form on the 19th May 2013. Should I be worried about this? I feel I have been let down a bit by the ET people and the anxiety comes from not really knowing how this specific situation plays out especially as I have spent a considerable effort getting my case together. Any advice would be most appreciated as I am having to fight this case myself. Please note I have had to change the @ symbol for [at] as the email addresses are purely to outline what went wrong and not for use.
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