Search the Community
Showing results for tags 'wp08'.
Found 1 result
Hi Everyone. Hopefully a simple question here. A WP08 form was filled out by A4E, because I turned up for a course and asked to leave 20 mins early to sign on, they reused and cancelled the course saying they would rebook. So I received a sanction doubt, replied to it but received a sanction for the whole month of Jan 2013. I put in a Subject Access Request (SAR) so I can appeal the sanction. The paperwork I have received includes all paperwork from A4E. Two sheets in particular interest me. One sheet looks like a memo, but all the details have been blanked out with two big black squares. Just as all the other A4E sheets where the A4E staff members name has been blanked out. One of these forms was a WP08, a statement of what happened when I turned up at the A4E office, and I left. The person who signed this form has had his name / email blanked out. But thankfully the DWP sent me their copy of this form showing the persons name and email. The person who signed the statement wasnt even one of the members of staff from my A4E office. So can a person, who didnt witness the actuall events, sign a form saying the contents are true and accurate ? The next point is that the staff on the WP08 form stated "The client did not turn up to the event". But I also received some more A4E screenprints, where one of the comments on the system, regarding this event states "Client arrived at office, but did not wish to stay for the course". Which is rubbish. So the local office staff have entered one comment saying I arrived at the office, but the statement states I didnt even turn up. Can I use the line that the statement has to be signed by a witness who was actually there and witnessed what happened. And can I also use the two different comments to cancel the sanction, as the two comments stated above contradict what happened. I ask because if you state specifically in a statement that "The client did not turn up for the event" then in my mind thats plain english, stating I didnt call, didnt go in and say HI, didnt just sit in the reception area and then leave or didnt even stick my head round the door and say I wasnt doing it. It states I didnt even turn up, when the other system notes state I did turn up, ie doesnt matter that the staff cancelled my appointment and said they would rebook, because its my word against theirs, but having two A4E docs stating completely different comments should be a good reason to appeal. Thanks Phillip