Okay here goes,
One tends to read small print 'after' events as these days you reckon people treat you fairly [sic]. Anyhow for some reason (and at the time 'not' lack of funds my Direct Debit (monthly payments) with Hastings Direct was returned unpaid. I spotted this on the day and called them in the evening. The gentleman said it was showing as 'pending' and I requested he leave a note that I called.
Now let's face it that Hastings people are like well spoken so I guess ex recently left Uni. students with good backgrounds. They want to charge me £20 for the returned item when I pay ci