Hi all, A few months ago my friend purchased a Sony as100v sports camera to bring on our summer holiday. These are similar to a Go-Pro and come with a waterproof case so the unit can be used to film underwater. Day 1 of using the camera in the water resulted in the waterproof case failing and water getting into the camera itself, causing obvious damage. We are familiar with these types of cameras as we already have an Sony HDRAS15 which is a slightly older model. The unit has been usedcorrectly, and at depths well within the limitation of the unit. We actually took the camera out of the case and submerged the unit in a few inches of water and, sure enough, it failed to remain water-tight. This product was purchased (by debit card – sadly!) from anon-line retailer called eGlobal. The product is shipped from Hong Kong so does not come with a manufactures warranty,but did come with the retailers own 6 month warranty. The warranty itself all seems a bit vague,but it does have a section specifically referring to waterproof cameras, etc… (fromthe site) Special Note for Waterproof Cameras/Casings/Bags Damages due to impact, exceeding recommended depths, etc. would void the warranty.Please be advised that the warranty offered is strictly for the purchased item only. eGlobaL will not be held liable for any defects or damage on any other item(s) used in conjunction with this product. Full conditions: http://www.eglobaldigitalstore.co.uk/warranty-policy.html My friend has provided proof or purchase, but has been advised by them that they will not replace or repair, as it is not covered. This seems contradictory…. I know he has some rights, but I am not entirely sure what the best course of action is to take. We would obviously prefer to avoid the small claims court if possible. Any advice on an approach would be massively appreciated. Thanks!