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  1. Sorry if this post is controversial, I can't think of another way to phrase it. I have received a water bill for the property I am in. By my understanding if I don't have a contract with the water company they have no legal recourse to claim I owe them money. Is this correct? When I moved into this property I contacted the electric and gas company and began a contract with them but I never contacted the water company (I have my own views about water companies charging for a necessity to human life - especially when said necessity is also medicated with fluoride without my consent). I have never contacted the water company, and they have never contacted me apart from the odd "The Occupier" letter threatening disconnection on the grounds that this is an empty property with a number to call which goes straight through to the debt collection firm (in this case Call Serve Limited). Am I in a position to fight the company because with no contract in place there can be no breach of contract and therefore no case to answer with regards to threatened court action? Also I read somewhere* that I can argue that I should not pay for my water because it is fluoridated for health reasons which makes it a medicine. As I do not pay for medicines I can refuse to pay on that ground too and the government itself will then become liable for the cost. Is that correct? * link: legislation.gov.uk/uksi/2005/920/schedule/1/paragraph/2/made - specifically the part about indemnity.
  2. Well, there's an interesting one, and when I say interesting... Water supplied by Thames Water, whose aggressive tactics I have commented on before (sending a "final warning" letter after paying late on ONE instalment for the 1st time in donkeys' years) Hands up, I messed up. I forgot to reinstate my standing order for the new billing year, then it went out of my head and of course by them I was playing catch-up. Fair enough. Anyway, I lost my "right" to pay by instalments and they wanted the whole balance. Yeah, cos if I can't pay by instalments, I'll be able to pay it all at once, right? Long story short, last month, I paid them £200, which didn't quite catch up with the arrears, and the idea was to pay them double bubble until I'm caught up, in time for when their payment scheme ends (it's done over 8 mths). Enters Countrywide debt collections, asking to speak to Mr Bookie. Chap with strong Asian accent, to the point I had to ask him the name of the company 5 times (couldn't work out if he was a DCA or an IVA cold caller to start with , lol). Since I was there, and not in too great a mood, and misery loves company, I thought now was a good time to ask a few questions. Well.... He ABSOLUTELY refused to tell me whether they were acting on behalf of TW or whether they'd bought the debt for pennies (which alone gives me my answer, lol). Repeatedly asked for Mr BW to call them back on an 0870 number (tsk tsk). etc, etc... So I'm a bit intrigued. Someone (Dave, in fact) said to me not long ago that having water being a basic human right means that they can't cut you off and so that they have little power in the way of collecting monies. I was a bit dubious, but the above behaviour does make me wonder. Why would TW flog a "live", as it were, debt? Why not pursue through a normal arrears dept like everybody else? Ideas, comments all welcome.
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