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  1. started 2-3 days ago on a mobile phone not used for over 3yrs as theres no signal in the depths of remote Scotland. the mobile co put up a new mast, hey it works now! got numerous calls from 01214235640 looked them up on whocallsme , thought just to leave it. as [problematic] by the looks of things. well I thought i'd have fun tonight . they just phoned answered it asked for mrs DX I said dunno where you got that name from I got this phone at a bootsale last week. she said, no worries, i'm from NPOWER, and we've identified YOU are on the wrong Tarrif & that you ALSO have unclaimed PPI!! now i'm not that THICK!! how the bugger can she know that about an anon person that answered a phone brought at a bootsale that she does not even know who it is?? so I asked what Tarrif I was on..... she said to confirm that she'd need a number off of my electric bill. I said sorry cant do that.... well I cant help you if you don't... what do you mean... we've no mains powers, we run on a community generator, you do realise this is the isle of XXXXXX of the Scottish coastline..theres only 5000 live here. oh ok she says... what about this PPI you have not reclaimed she said... what PPI on what sorry.. well you have a credit card.. do I , you don't even know who I am dear... oh go away off she said line went dead I wonder what NPOWER have to say about this ..... dx
  2. my debitcard recently got refused when paying for shopping obv on a tight budget, but i knew i had money left got back home looked at my online portal found a payment called Amazon prime for £49 debited 28/1/13 at xmas i got given a £50 amazon gift card/voucher as a thank you by someone i looked back at the emails/order details when i used the giftcard on 2.12.12 it had bit right at the bottom about auto sign-up to amazon prime scheme if i did not cancel in 30days. bit cheeky. but had info to cancel membership etc straight on the website to amazon unticked and cancelled it, however gave no indication about the return of the money taken. on the phone to amazon explained the scenario operator on a very poor IP phone sounding like a dalek stated that because i had purchased previously [2011!!] and paid by the debitcard [even though that item was super saver free postage] i had enrolled myself in the prime scheme. any subsequent orders activated the prime scheme and thus the card give almost 2 yrs before was debited with the £50 [incidently the £50 item i just order was free postage too on the ad] stated i was none to pleased about this, a bit of a sharp practice after a wee bit of to'n'fro, where i was told there is nothing that can be done i needed to read the small print!! i said ok i'll goto my bank and get it back under the chargeback scheme 'we won't allow that' said the bod.. i said you've no choice, you can't just decide almost 2yrs later to debit a card without any notification. said email was sent on the 3rd jan i said no nothing received etc etc went over again how can you charge me £50 for this prime scheme about instant express postage when both the items i've had from them were FREE POSTAGE. eventually got somewhere when i said i was going to terminate the call and expose them on their twitter feed and do a chargeback. told the money had been recredited there and then. i'll wait and see if it appears if not watchout amazon..incoming!! after all that i did a quick look around and found lots of people have had this problem so if you've ever used amazon and given them your card number and then ordered again check your bank statement carefully. DX
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