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This morning we had a very strange phone call from a very foreign sounding person, but not Far East. They said they were from the DWP and although they got my Christian name correct, my surname did not really make sense howevre I do have a hearing problem. Without asking any security questions, they started asking me about what benefits I receive as I am due to a review. As we had a review last year in April I was a bit suspicious and asked if they could send us a letter like they normally do. The person refused and told me they no longer send out letters for reviews. I told them I was not prepared to discuss it any further and hung up on them. I then phoned the DWP and asked about the review and whether they had try to contact me. I was told that I was due to a review, but they would send me a letter to notify us. The DWP also told me that no one from their department had tried to contact us by phone as that is not their preferred way of doing things due to the number of people pretending to be legit when they are not. Please be wary when answering the phone and insist on a letter first.
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