Hello! I have won a bid on eBay for a heavy, bulky item and in the listing the seller stated: "· Please only bid if you have a big van to transport · Have at least 2 really strong people to carry, preferred 3 strong people. As it is extremely heavy. o IF this two points are not met, I will not give access to the property, as I don’t want anyone dragging the bed out of it by damaging my floor boards. I won the bid, paid instantly by Paypal, as stated in the listing and THEN the seller said they didn't accept PayPal but would only accept cash on collection. It's a 2.5 hour drive away and based on the seller's threat to refuse entry I wanted to hire a professional and insured firm to collect, the seller suggested I bank transfer payment and refunded my PayPal payment. I hired a firm, having spent a good deal of time getting the ones with the best customer feedback who could meet the sellers requirements of "after 6.30pm during the week or weekend collection" and the movers stated they are insured but did not state for what exactly. I paid by bank transfer just now and the seller has contacted me saying "Please them know. if they do scratch my wallpaper, they have to pay or get this sorted" Grrrr - if this item wasn't quite rare and such a bargain, I'd tell the seller to shove it and buy elsewhere but to save things from becoming a massive pain in the rear for me - what can I do to ensure that if the couriers do cause damage I don't have to deal with this seller to get it sorted? Who is liable if they cause any damage? I have sent the courier the eBay listing AND contacted the manufacturer of the item to find out the weights of each of the elements of this big and bulky item if it does, who would the seller have to sue, me or the courier? Thanks in advance for your help JunieJ

Hi all. This is my first post but I'm so shaken up I just had to ask you guys/girls advice. The other day I bought a earlex ss125 wallpaper stripper from b&q and we've used it for the first time today. Whilst my wife was using it right next to the smoke alarm it went off and I just thought steam had some how set it off. However when she turned around to check the water container it was actually on fire inside the unit amongst all the stripped wallpaper that was scattered all over the floor. I unplugged it immediately ( I should have turned the leccy off at the mains, but panicked) and luckily there is no damage but it could have been so much worse, I dread to think what could have happened if I'd nipped in another room or to the loo. I was wondering what you guy's think I should do? I've left a message on the manufacturer's answerphone saying I expect them to ring me first thing Monday morning , but I'm wondering if I should get in touch with b&q about it as this could be happening to someone else right now for all I know. Any opinions will be gratefully received but I may not reply to any posts until tomorrow as the more I think about what could have happened the more shook up I am and I need a drink. Thanks in advance.