I really hope someone can help me as i'm at my wits end!! I have a council tax debt with Bristow and Sutor to whom i have been paying £10 a fortnight since 9/7/09. In January of this year i missed a payment for reasons i don't recall and NOT on purpose. I spoke to someone on the phone to apologise and made the payment plus the next payment and that is where it was left. Unbeknown to myself, they had changed my agreement with them to a temporary one until April during which time i was supposed to have sent them a letter proving that i was claiming benefits, I KNEW NOTHING ABOUT THIS!! On to present time, i have been making my fortnightly payments without fail not knowing that since April my account was in default. I telephoned Bristow and Sutor 3 days ago just to let them know that my benefit payments had changed and i would be paying them a week early and carrying on with the fornightly payments at which point i was told about my account and that i had to send a proof of benefit. As my benefit is claimed by my partner for the whole family, ALL our correspondence from them is in his name only so we promptly called the benefit office to get a letter stating that I was also claiming. The day after speaking to Bristow Sutor we get a Notice of Intention to force entry from the bailiff. I got straight on to their office and asked why they had been sent when we were still waiting for the benefit letter to arrive at which point i was then told that they needed the letter IMMEDIATELY after i had spoken on the phone to them the day before!! i was not told it had to be there straight away and thought they'd wait at least a day or 2 for us to get the letter and fax it to them!!! I have been informed that the bailiff will not be called off and he has the right to break into my home, even when i am not in, to take my property as he has walking possesion. I've tried negotiating with the bailiff on the phone but he refuses to even listen. I am currently sitting in a locked up home twitching every time a car pulls up outside because i know he could be here tonight or any time he feels like showing up, i'm scared to leave the house Please...is there ANYTHING i can do to stop them from entering my home??