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  1. Hello all. This is my first time posting so I hope you will bear with me. I recently took out buildings insurance with AXA online, paying an initial credit card fee on completion of the policy form. The next day I was contacted by a member of their Data Team asking questions about my claims history. I notified them that I had previously had two claims- one for car insurance and one for contents insurance- but hadn't included them on my form as I didn't think they were relevant. They said that the car insurance claim wasn't an issue but the contents was so I advised them I would update the policy to include it as it was a previously disclosed claim to my current contents insurer and would pay their increased premium, if any. They notified me that this was taken as a non-disclosure and the policy would be immediately voided with a full refund of my initial credit card fee. After some research I contacted them the next day to discuss opening a dispute with the voidance as it put me in an awkward position for future insurance. I was told that I couldn't open a dispute against it but the voided policy was specifically an internal one and it wouldn't affect me or my premium in future. I find this hard to believe but after contacting the Citizen's Advice, FOS and FCA no-one seems able to give me any information on my position. What I would like to know is; can I open a dispute on the voidance of said policy effectively clearing my name if upheld? Is it at all possible that it would only be AXA that keep this information or do they have to notify the relevant body and can I get access to the notification to confirm it is on my history? And also, with my partner being named on the policy does this affect any future insurance she may try and get? Please understand, I am not trying to hide the voided policy. I merely want to know where I stand in future. Can I have the void revoked or do I have to accept that it will be on my insurance history? I appreciate the negligence on my part but I'm only looking to understand this better. I thank you in advance for any help or advice you can give.
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