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Found 5 results

  1. A few months before my father's death last year, a family member (who frequently helped him with his online banking activities and was therefore privy to his passwords etc) liquidated £145,000 of his shares and transferred the proceeds to themselves. We believe that this was done without my father's knowledge or consent. Barclays advise us that they called to check that this activity was in fact authorised by my father. These phone calls were recorded by the bank. We believe these voice recordings will prove the person claiming to be my father and authorising the transactions was, in fact, the family member who benefitted from these transfers. Barclays has refused to provide copies of these voice recordings and has offered written transcripts of the recordings instead (these have not yet been delivered). Clearly, identifying the person claiming to be my father from a written transcript will be impossible (apparently they answered security questions correctly). It is only by identifying the voice itself that will prove that fraud has taken place. N.B. We have the legal power of attorney to act on behalf of our mother (these were joint accounts in both parents names), as she is mentally incapacitated by Alzheimers and unable to act on her own behalf. Does anyone know of any way to compel the bank to provide these voice recordings?
  2. A US firm is to extend its free mobile data, voice and text offering to the UK from July this year. FreedomPop will offer Sim cards that offer 200MB of data, 200 texts and 200 minutes of voice calls per month using the cellular network at no cost. The company already offers a similar free mobile data plan in the US to more than half a million users. The firm, which is backed by Skype founder Niklas Zennstom, says it will make money by selling extra services. http://www.bbc.co.uk/news/technology-32704051 US mobile phone provider FreedomPop is launching its Sim-only service in the UK - which offers free calls, texts and data. The service is launching as a virtual network operator using Three’s mobile network to provide users with 200 minutes, 200 texts and 200MB of data for free. FreedomPop has not said whether there will be an upfront cost for the Sim. Users can buy more allowance or additional services such as a second phone number tied to one mobile phone and will have to pay to go over the free calls, texts or data allowance. http://www.theguardian.com/technology/2015/may/13/freedompop-bringing-free-mobile-calls-texts-data-service-to-uk
  3. There is an opportunity for each and every CaG member to feedback to the FCA on issues that they have faced with Lenders handling of any regulated mortgage here: http://www.fca.org.uk/news/dp14-2-fairness-of-changes-to-mortgage-contracts No feedback = No Voice! The deadline is the 30th September 2014. Apple
  4. I really cannot think which forum this should be in. I am in a civil dispute unrelated to banking or dca's or the like. A smallish company claims to have a voice recording of me answering yes to a particular question. The company is UK based but says it outsources its calls to India. I have listened to the recording, a wav file, and it sounds very suspect. In two places the recording sounds like it has had my voice spliced into it, and at at least one other point it sounds as if a section has been removed. The background audio clearly changes in these two instances. Might anyone be able to advise on what I might do or whom I might contact to allay or confirms my suspicion? Strange, I know, but I am intrigued to get to the bottom of it.
  5. All, I am doing a feature on the customer service - or lack of it afforded to me, and I suspect other low value customers.I am asking for people who have had any issues with parcelforce to let me know about any issues. The think is I omly have 4 twitter facebook followers.Please help me by retweeting the followingHaving,or have had any issues with #parcelforce? Let me know as I am doing a #feature on them. Add @hugoslime to your post and watch this spaceThanks
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