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Found 3 results

  1. I appreciate any help and advice I can get on my case as I feel I have hit a brick wall with Vodafone. I will try and keep the summary below brief. In short I sought to upgrade my old 12m contract to a new 12m contract and upgrade my old iPhone 6 to a new iPhone 6s Plus. I placed a pre-order, only to receive a 6s and not a 6s Plus which was delivered around 5 weeks ago now. Phone was returned promptly as possible. Vodafone charged me for the upgrade via direct debit and have yet to refund me for the returned handset. Furthermore they have not rolled back my tariff as I was advised to ask
  2. Hi need a bit of help/advice please from Vodafone and I believe they have a rep on here. April last year my son got his first new full time job and treated himself to a new phone contract without telling us, well he is a young adult so he didnt think to tell us. hes been using the phone as they do and occasionally it would go off and he said oh I havn't paid the bill I will ring them which he did and it got put back on. Now its been off for a while and he owned up to a huge bill and he cant pay it, he says not his fault as CPW said he had unlimited data (this is
  3. Hi, I'm hoping Lee picks this up. Got some issues with my account. I've spent nearly an hour and a half on the phone in three separate phone calls. Basically I setup an account and had no signal so in the first 7 days the only way vodafone secured my business was by providing me with a Sure Signal 2. I was happy with this till recently when i'm planning to move to London. Basically its the same old issues with signal. I sent it to my friend who lives next door to the property im planning on moving into. I had to deregister it from my account so he can trial it and send me it
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