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Hi I wonder if any one can help me as I am confused. my friend has an easycash visa electron card and he recently used it online to make a purchase on my behalf. Unfortunately the part never arrived this was 54 days ago we have contacted the firm 6 times by telephone and they keep fobbing us off saying a refund will be done soon. I wondered if the visa electron is covered by the visa chargeback scheme as this covers visa debit cards and as it has the visa logo and it is described as a debit card on the halifax site, then it should be covered by the scheme. Well that is what I think, by reading between the lines in the ts and cs of the easy cash account. But it doesnt actually state that the chargeback scheme applies or if it doesn't. I just wanted to know if anyone has any experience with the visa electron card and chargebacks and could advise me what happened to them. As my friend seems convinced that the visa electron is not covered by the chargeback scheme and keeps telling me to get some proof that it is covered and then he will get on to the halifax, but he keeps saying he has read online that it isnt covered blah blah and forget it and forget getting a refund. But I am so annoyed with him it is ok for him to say I have already given him the money to pay for the part so he isn't out of pocket but I am, and I can not afford to loose £72 just like that. This company has basically theived from me and i want my money back somehow. Any advice would be great thank you cher69cher69