Jump to content

Search the Community

Showing results for tags 'victims'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • The Consumer Forums: The Mall
    • Welcome to the Consumer Forums
    • FAQs
    • Forum Rules - Please read before posting
    • Consumer Forums website - Post Your Questions & Suggestions about this site
    • Campaign
    • Helpful Organisations
  • CAG Community centre
    • CAG Community Centre Subforums:-
  • Consumer TV and Radio Listings
    • Consumer TV and Radio Listings
  • CAG Library - you need to register to access the CAG library
    • CAG library Subforums
  • Banks, Loans & Credit
    • Bank and Finance Subforums:
    • Other Institutions
  • Retail and Non-retail Goods and Services
  • Work, Social and Community
  • Debt problems - including homes/ mortgages, PayDay Loans
  • Motoring
  • Legal Forums
  • Latest Consumer News

Blogs

  • A Say in the Life of .....
  • Debt Diaries
  • Shopping & Money Saving Tips
  • chilleddrivingtuition

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


About Me


Quit Date

Between and

Cigarettes Per Day


Cost Per Day


Location

Found 16 results

  1. Bank account holders who are tricked into transferring money to fraudsters could be entitled to reimbursement if they have acted with the "requisite level of care" under proposed new rules. Latest figures show consumers lost £92.9m to authorised push payment (APP) sc@ms in the first half of 2018 - but unlike victims of other types of fraud such as credit or debit card [problem]s they are currently not entitled to be repaid by payment providers. A body set up to address the issue has now proposed changing this, though it has yet to resolve who will pay for the compensation in cases where banks have also acted with due care. https://uk.news.yahoo.com/transfer-[problem]-victims-could-reimbursed-021200979.html
  2. Sexual abuse of cadets 'was covered up by officials who urged victims not to tell police' READ MORE HERE: http://www.telegraph.co.uk/news/2017/07/04/sexual-abuse-cadets-covered-officials-urged-victims-not-tell/
  3. Britain’s most senior police officer has been accused of attempting to shift blame on to victims of online fraud after he suggested consumers should not be refunded by banks if they fail to protect themselves from cybercrime. Sir Bernard Hogan-Howe, the Metropolitan police commissioner, said customers who had fallen foul of online fraudsters were being “rewarded for bad behaviour” instead of incentivised to update anti-virus software and improve passwords. His comments in the Times come as police brace themselves for an expected surge in overall crime figures when cybercrime estimates are included in official statistics for the first time in July. http://www.theguardian.com/uk-news/2016/mar/24/dont-refund-online-victims-met-chief-tells-banks
  4. Hello, in the last few days have I discovered that Vanquis Credit Card company are [problem]mers. I already have credit cards with Barclays and Capital One, and manage them perfectly well, am not in debt to them. I apologise, here, for the length of this post. In June this year, I received (junk mail....) an envelope from Vanquis, offering me a credit card with them. Because I was in need of a bit more cash at the time, I stupidly filled in the online application form, and then received a phone-call from them. They approved me for one of their cards. I did NOT then know that this company, Vanquis, are for people with bad or no credit history...to my shame, I simply assumed they were a mainstream, legitimate credit card company. After the card was received by me, a couple of weeks later, I used it to purchase a few items. Taking it up to within £3 of the (£250) credit limit. When I went through the application process over the phone, in June, with one of their staff, I arranged (or THOUGHT I did...see later) a Direct Debit with them, for the minimum payment. I told them that I'm on a (Civil Service) pension, and that it gets paid into my bank account on (the specific date of the month it's paid in). I thus said to them, "The DDebit will, therefore, be taken from my account several days later, right?". (ie, in line with all my other monthly payments). The Vanquis staff member said "Yes, of course All my relevant bank details were given to him, over the phone, in June this year, in order to [or so I thought...] set up the DDebit. Then, to my horror, on 18th July (just 6 days ago), I received a text from Vanquis claiming that my account was £33 overdrawn. Of course I phoned them immediately. I'd ASSUMED that the DDebit which had (ostensibly) been set up in June, had been taken from my account a couple of days earlier. Ie, I assumed my account was okay. (Not then knowing that they are a [problem]ming company - as I do know, now...). Prior to phoning them on 18th July, I went online to look at my account. And found, to my horror, that a couple of days earlier (ie, the date on which the DDebit SHOULD have been paid from my bank account, to Vanquis), Vanquis had slapped onto my account with them a £12 "Late payment charge" (???). A (FAKE charge, by them) charge which tipped my account over the credit limit. And that they therefore then slapped on a £12 "Overlimit charge". When I eventually spoke to Vanquis on 18th July, I said "WHY did you not take the Direct Debit which had been arranged in June?". The staff member said to me "We DID try to take it from your bank, but it was rejected". (NB., this, I learnt, was a deliberate lie on the part of Vanquis...). I told him that I had more than enough money in my ordinary bank account to cover the DDebit - that it should have been taken just a couple of days after my pension had been paid in. The Vanquis chap continued to claim that my bank had rejected the DDebit. I continued to say to him "That is nonsense, I STILL have more than enough in my bank account to cover that DDebit". The chap then had the audacity to say to me "Pay us £31 on your next pension payday and we'll clear the overlimit charges, and start again from scratch...". I checked with my own bank this morning, and not only did they confirm that Vanquis had NOT tried to put through a DDebit to them, but that NO Direct Debit has been registered with my bank, by Vanquis; even though in June I arranged such a DDebit over the phone - even telling them that (of course) they would need to take the DDebit each month on a date a few days AFTER my monthly pension is credited to my account. Having, in the last couple of days, read online re. the horrific [problem] that is being perpetrated by Vanquis - FAKE charges being slapped onto people's accounts (my own example, above, being one such), willy-nilly, and the extortionate interest charged, I'm very panicky indeed about what they might do to me, finance-wise, re. my account with them. I realise it was very careless of me not to have realised that they, Vanquis, are not a mainstream credit card company. It is an immensely stressful time for me, currently, due to other personal matters, so the very LAST thing I needed, right now, was to discover myself in the nightmare situation with Vanquis that I now see I AM in - thus adding to my stressed state. I've been reading some of the many horrific stories of people's experiences with Vanquis, online, and really do not know what I should do, in the first instance, to try to limit their horrific assault on my finances, with the FAKE charges they've slapped on my account with them. And re. the fact they deliberately did not, in actual fact, set up a DDebit for me, even though in June it had, I thought, all been arranged over the phone. Ie, they deliberately did not set up a DDebit with my bank, to them, precisely in order then to PRETEND they'd tried to put through the DDebit just a few days ago, to then PRETEND it had been rejected by my bank, in order to then slap FAKE charges on my account. (I've read, online, that other people have found this - that Vanquis have claimed that their bank had rejected the set-up DDebit, and then the victim discovers (as did I, earlier today) that they'd not set up a DDebit, precisely in order to slap the fake charges on... I would very much appreciate any advice as to what I should do, in this situation. Thanking you in hopeful anticipation.
  5. Banks are refusing to pay compensation to card fraud victims based on nothing more than a "hunch", while others are forced to wait longer than four weeks to get their money back. An investigation by Which? showed that banks are “inconsistent” when it comes to handling fraud claims. Worryingly, banks appear to be refusing compensation to genuine fraud victims. The FOS said that while it had seen some improvements, in many cases banks have based their decisions “on a hunch”, without conducting a full investigation. http://www.telegraph.co.uk/finance/personalfinance/bank-accounts/11869596/Banks-refusing-to-repay-card-fraud-victims-based-on-a-hunch.html
  6. Just saw this on the news... An accident on the M9 was reported on Sunday 5th July - Police failed to investigate until yesterday, 8th July. They found two people, one dead, one critically injured (and who has since been placed in an induced coma). The couple had already been reported missing, so you would have thought the Police would have clicked when whoever reported the accident advised it was the same vehicle the missing couple had been using !!
  7. http://www.bournemouthecho.co.uk/news/11451963.Police_tell_crime_victims_to_carry_out_their_own_investigations__watchdog_says/?ref=rss
  8. The Royal Bank of Scotland and NatWest are offering borrowers a three-month mortgage repayment holiday for people affected by the floods. The bank will also send specialist business support teams to affected areas to help small and medium-sized businesses with short-term financial problems, to help them as they carry out urgent repair work and deal with loss of trading income. More: http://www.mortgagestrategy.co.uk/news-and-analysis/mortgages/rbs-offers-flood-victims-three-month-mortgage-holiday/2006568.article
  9. http://www.bbc.co.uk/programmes/b006mg74/features/wonga-fraud-complaints-continue
  10. At least 1,400 soldiers have received unfair sanctions, including dismissal and missed promotion, because the Army spent several years wrongly disciplining anyone who received a police caution. Minutes and briefing notes from two Army Justice Board meetings show that the Adjutant-General, the Army’s most senior personnel officer, knew as early as 2011 of the problem, which is related to changes in the law on rehabilitating offenders. It is unclear, however, whether those affected by the mistake have been informed that potentially career-ending penalties should not have been enforced against them. One senior army officer told The Times that compensating for the error could cost millions of pounds and that the damage to soldiers’ careers would be irreparable. “The Army has unlawfully taken action in 1,400 cases, including dismissing soldiers — and they are covering it up,” the officer claimed. http://www.thetimes.co.uk/tto/news/uk/defence/article3649756.ece Full article; http://www.arrse.co.uk/current-affairs-news-analysis/192588-times-army-faces-huge-bill-victims-rough-justice.html
  11. From today many more criminals will be made to pay towards supporting victims of crime. Currently offenders only contribute around one sixth of the funding that supports victims’ services. Hard-working taxpayers provide the rest. In a massive overhaul to the way services for victims and witnesses of crime are funded, the 'Victim Surcharge' is being increased and extended to apply to a far wider range of sentences. Extending the 'Victim Surcharge' is the next step in the Government's drive to see offenders provide up to £50 million more each year for victims services. This is on top of the £66 million already given by central Government. http://www.justice.gov.uk/news/features/new-rules-make-offenders-pay
  12. http://www.bbc.co.uk/news/uk-northern-ireland-19432497
  13. Victims are seeing their bank accounts emptied after fraudsters set up fake accounts to take out Wonga loans and use stolen card details to push the debt onto unsuspecting consumers, a This is Money investigation has found. In a series of cases raising concerns about the payday lender's security checks, the first victims know is when they notice that money has been taken out of their account by Wonga. When they call their banks to report the crime they are told to contact the payday lender directly, yet those who have come to This is Money for help have typically found it to be slow to help - leaving them missing almost £1,000 or more for long periods. Read more: http://www.thisismoney.co.uk/money/cardsloans/article-2192482/INVESTIGATION-Wonga-fraudsters-push-debt-unwitting-victims.html#ixzz251SBwbXE
  14. Judge criticises Farepak's bank HBOS for continuing to collect deposits after it knew Christmas savings club was in trouble. Savers who lost money when the hamper firm Farepak collapsed are to receive compensation totalling £8m from Lloyds Banking Group. More than 116,000 families lost money when the firm – which offered consumers the opportunity to spread the cost of Christmas by making regular payments which were converted into vouchers or hampers – went into administration in 2006, wiping out almost £40m in the process Farepak's bank HBOS, which is now part of the Lloyds Banking group, has been heavily criticised for its handling of the savers' money, after it emerged that it had refused a request to ringfence the cash and continued to take deposits when it knew Farepak was in serious trouble. Customers had saved an average of £400 each, but eventually received just 15p in the £1 as compensation. The new fund is the equivalent of around £66 for each saver, although it is not yet clear how it will be distributed. The announcement of an ex-gratia payment of £8m follows the collapse in June of a high court case against Farepak's directors taken by the Insolvency Service. The judge who heard the case, Mr Justice Peter Smith, was critical of HBOS, saying it had benefited to the tune of £10m in the final months of the company's existence. "The bank had, as I have said, almost a pride in their strong attitude, but they went beyond that, of course, because they in effect forced the directors to carry on in September/October collecting deposits … at a time when they believed [the bank would go bust]," he added. Following the case the business secretary, Vince Cable, wrote to the bank asking for its reaction to the judge's statement and to "understand what the next steps might be, especially when it comes to the matter of increasing the compensation fund". He also wrote to the City regulator, the Financial Services Authority. in the months after Farepak's demise, HBOS made a £2m payment into the compensation fund; the new payment will mean it has reimbursed the £10m referred to by the judge. Lloyds TSB said it was also meeting its own legal fees for the failed court case, rather than reclaiming around £1m to cover them from the liquidators. Lloyds TSB is working with the Department for Business to decide how the compensation will be delivered to those who out. It is not known yet if the money will be split equally between Farepak's customers, or based on how much they had saved. A statement from Lloyds Banking Group said: "While HBOS acted legally in its dealing with the company, as the judge himself acknowledged, we are mindful that, in acquiring HBOS in 2009, the group took on not only its legal and financial obligations, but also wider responsibilities. "We have a crucial role to play in supporting business and the communities in which we operate. In making our decision we have looked carefully at the very specific circumstances surrounding the failure of Farepak and the economic and social impact resulting from it." However, Deborah Harvey, co-founder of the Farepak Victims Committee was not impressed at the offer. "This may sound ungrateful, but if you take into account the fact that £38.2m was taken by HBOS to pay off European Home Retail [Farepak's holding company] including Farepak's overdraught back in 2006, making an ex-gratia payment of £8m is neither here or there." More: http://www.guardian.co.uk/money/2012/jul/06/farepak-victims-get-compensation
  15. The losses of £37million incurred by the 116,000 people who were left high and dry when Farepak collapsed in 2006 may look trivial in the greater scheme of things. But when one considers that among this group – disparaged by their bankers as Doris’ – are some of the least well-off in the country, who scraped and saved for a wonderful family Christmas, it is hard not to feel the most enormous sympathy. What is really disturbing about this sorry tale is the role played by Halifax Bank of Scotland (HBOS), the rotten bank that was saved from the knackers’ yard by Lloyds TSB and then the Government in 2008-09. Read more: http://www.dailymail.co.uk/money/news/article-2162891/ALEX-BRUMMER-Banking-morals-hits-Farepak-victims.html#ixzz1yfpMsK36
×
×
  • Create New...