A couple of weeks before Christmas I was caught by an offer at a stand within an indoor shopping precinct selling vouchers for a photo shoot for a Venture photo session which includes one 7x5 photo and the option to buy more.
I chatted to the lady on the stall and said my son is now engaged and wouldn't it be lovely for him and his fiance to have a photo session and some real lovely photos of the two of them and she agreed and said how nice. I filled in the forms with their names and numbers and took the voucher, wrapped it and gave it to them for Christmas.
I've just heard from my future daughter-in-law that they have been refused a photo session as the terms and conditions say it can only be used by 'families' and couples are not families.
Any ideas where I stand here? They may never have children, as a couple are they not a family?
Any ideas who I complain to? Most of all, I want the photo shoot for them, they were so excited about it when they unwrapped it. Failing that, I guess a refund.