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Found 8 results

  1. British public urged to be aware of poppy merchandise [problem]s READ MORE HERE: https://tinyurl.com/yazrpyph
  2. Batches of Durex condoms recalled: people urged to check their batch numbers READ MORE HERE: https://www.gov.uk/government/news/batches-of-durex-condoms-recalled-people-urged-to-check-their-batch-numbers
  3. Aquilon Medical Nebulisers: people urged to stop use immediately READ MORE HERE: https://www.gov.uk/government/news/aquilon-medical-nebulisers-people-urged-to-stop-use-immediately
  4. Sexual abuse of cadets 'was covered up by officials who urged victims not to tell police' READ MORE HERE: http://www.telegraph.co.uk/news/2017/07/04/sexual-abuse-cadets-covered-officials-urged-victims-not-tell/
  5. Lancastria: Families urged to claim WWII medals. Survivors and descendants of those killed during Britain's worst ever maritime disaster are being urged to claim medals honouring them. The Lancastria troopship was carrying between 6,000 and 9,000 people when it was sunk by German dive bombers on 17 June 1940. Only about 2,500 people survived in the largest single loss of life for British forces in the whole of World War II. Relatives and survivors have until 15 May to apply for a commemorative medal. The Scottish government commissioned a medal in 2008, issuing more than 375 since. Read More Here: http://www.bbc.co.uk/news/uk-32187297
  6. Banks and building societies have been urged to come clean about cuts to interest rates for savers after it emerged there have been 750 changes to key products this year. An investigation by The Telegraph found that 76 lenders had reduced the rate paid on easy access savings accounts between January and June. The lenders involved ranged from giants such as Royal Bank of Scotland and Nationwide to smaller institutions such as West Bromwich Building Society and Sainsbury’s Bank. Experts said the cuts took the average interest paid on the accounts from 1.14 per cent to 0.97 per cent — costing around six million savers an estimated £850 million. Regulators suggest banks notify customers only if cuts are greater than 0.25 percentage points, but only 13 per cent of the cuts were below this threshold. The Post Office was forced to delay a round of rate cuts in January when it failed to inform customers first. More: http://www.telegraph.co.uk/finance/10219775/Banks-urged-to-come-clean-over-850m-blizzard-of-interest-rate-cuts.html
  7. An investigation by The Times into Lloyds Banking Group has found contractors employed at its largest PPI complaint handling unit were taught how to “play the system” to the detriment of clients. An undercover Times reporter went through the recruitment and training process to work as a PPI complaint handler at Royal Mint Court in London. According to the paper, the reporter was told: • Some bank salesmen had faked PPI information in agreements on loan sales; • Complaint handlers should effectively turn a blind eye to the risk of fraud; • The majority of customers would give up pursuing their complaint if the bank rejected it the first time around; • That a job as a PPI complaint handler could be “morally difficult”. The investigation also found: • A document which openly concedes that Lloyds has lost some crucial customer evidence; • Staff breached customers’ privacy under the Data Protection Act on some occasions; • That the entire operation was based on the assumption that Lloyds’ salesmen never mis-sold PPI. According to The Times, Lloyds said yesterday it had terminated its contract with Deloitte, the company responsible for running the complaints unit, after investigating “issues” at Royal Mint Court. Deloitte had run the operation since 2011. Lloyds said Royal Mint Court employees were now being re-trained by a new supplier “in line with our policies and procedures”. The bank added: “Some of the comments made by trainers to your reporter are not endorsed by Lloyds Banking Group and we believe they do not reflect our high training standards or our policies. We believe the comments to be isolated and they are now being addressed.” Deloitte said that it could not comment on specifics because of client confidentiality, but added: “Deloitte’s role was to process PPI mis-selling complaints from Lloyds Banking Group customers who were sold policies by the bank, in accordance with policies and procedures.” Link: http://www.mortgagestrategy.co.uk/latest-news/times-investigation-exposes-lloyds-ppi-complaints-failures/1072547.article
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