Hello I am a forum virgin so sorry if i have posted this in the wrong place,
Please can some one offer any advice on how i resolve an issue we are having with Vodafone. My wife has just called me in tears after being fobbed off and hung up on again by Vodafone customer support.
I will start at the beginning, we have been customers of Vodafone for some time, recently my wife's contract expired and we decided to upgrade her phone and contract. After a visit to car phone ware house a promising looking package was offered to here and she signed up for a 2 year contract with a fancy new