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Hi We are currently based in Spain and do not have all our bank statements, a Company from Swansea called Claims Line Direct Ltd has called us (we have a uk phone number here) and asked for 495 gbp which they guarantee to return whether they are successful on our behalf. They claim we have approx 3500 gbp to come back but cannot guarantee that figure. Does anybody know of this Company ?
Hi, I haven't had to post on here for ages as I feel I am finally making headway. Just a brief background I had a period of homelessness and illness, then struggled to find work when I had a home. Last April I got work and have worked so hard to get on my feet, after mistake after mistake from the CSA and Council I am making headway. Unfortunately another council bombshell hit me on Monday. I have been paying an agreed amount of council tax monthly and have kept up payments so assumed everything is fine. On Monday my day off, I walked in to a summons on the doorstep, the amount was exactly £400 + £55 costs + £50 if it goes to court. I assumed it was a mistake so phoned the enforcement agents on the letter. The first lady was totally unhelpful and just said I had defaulted and that was the only information I could have. I then went back through a year of bank statements to see if I had missed anything but I hadn't. I did however receive a letter in January for an outstanding amount of £12. Now I wrongly assumed it was an extra on a recalculation, this recalculation was made when my Girlfriend moved in and I lost my single person discount. I had informed them and the payments went up. I paid the £12 the next day after the letter. On phoning again armed with this information it seems to have been a calculation error, they didn't put enough on my bill. The long and short is that the Council only send one reminder then it is summons time, they counted the £12 as a reminder. My Girlfriend and I then did a calculation and found with what I paid and this extra £400 I would be paying £161 MORE than the maximum for the band B I am in in my area. So yet another call this time to the council. They finally admit a calculation error and the figure was lowered to £239 which I paid £130 there and then and a promise of £109 on Monday (I get paid weekly) then they will lift the summons. Now one problem is I am still getting stitched as I was single from April to January but am being forced to pay the whole year without the discount. Now I am prepared to let that go as she did spend a lot of time with me and I don't really want to rock the boat on what is legally living together or not (she had her own place however). But are they likely to lift the summons and not charge me the £55 costs with the £50 court fee? They say it will be on Monday but the other enforcement officers said there is no way it could be lifted unless the fee was paid. I am at my wits end. It is so grossly unfair I received no letters and everyone I have spoken to claims a different number of letters were sent. I know I received nothing or it would have been paid.